Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

ASHISHKUMAR GOTI

Calgary,Canada

Summary

Dedicated and customer-focused professional with over 16 years of experience in customer service, retail management, and warehouse operations. Expertise in inventory management, power jack, stacker and forklift operation as an Warehouse Operations Associate at Walmart Canada.

Motivated Warehouse Worker skilled at providing storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Warehouse Operations Associate

Walmart
09.2022 - Current
  • Operate power jacks, stacker and forklift with expertise, ensuring efficient inventory movement and organization
  • Provide exceptional customer service, addressing inquiries and assisting with product location
  • Maintain a clean and organized workspace, adhering to Walmart's safety and operational standards
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Helped train new employees in safe practices and warehouse procedures.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Delivery Driver Supervisor

Tesco Superstore
12.2017 - 05.2022
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Worked closely with personnel, customers, and contractors to resolve problems.
  • Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
  • Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
  • Managed labor assignments and equipment allocations and met transportation, operations and production goals.

Delivery Driver

Asda Supermarket
06.2013 - 11.2017
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Expedited deliveries to meet customer deadlines and requirements.

Food Delivery Driver

Woodsidefoods Ltd
01.2010 - 05.2013
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Delivered orders to customers to drive full satisfaction.

Education

ACCA Certification -

London School of Accountancy and Management
06.2013

Bachelor of Commerce - undefined

Gujarat University
03.2008

Skills

  • Customer Service
  • Inventory Management
  • Safety protocols
  • Equipment operation
  • Material loading and unloading
  • Pallet jacks
  • Forklift operations
  • Stacking and staging
  • Ms Office

Languages

English
Hindi
Gujarati

Certification

  • Licensed Certified Operator (Walkie, Walkie stacker, Bravi Sprint), Walmart - Sep 29, 2024 to Sep 29, 2027
  • Licensed Forklift Operator (Walmart)

Timeline

Warehouse Operations Associate

Walmart
09.2022 - Current

Delivery Driver Supervisor

Tesco Superstore
12.2017 - 05.2022

Delivery Driver

Asda Supermarket
06.2013 - 11.2017

Food Delivery Driver

Woodsidefoods Ltd
01.2010 - 05.2013

Bachelor of Commerce - undefined

Gujarat University

ACCA Certification -

London School of Accountancy and Management

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ASHISHKUMAR GOTI