Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ashish Srivastava

DARTMOUTH

Summary

Project Manager at Cognizant Technology Solutions specializing in Salesforce implementation and automated testing. Demonstrated ability to enhance customer satisfaction and deliver complex projects within deadlines. Proficient in SQL Server and Agile methodologies, utilizing strong analytical and communication skills to improve business results. Acknowledged for outstanding service and effective stakeholder collaboration.

Overview

11
11
years of professional experience

Work History

Project Manager

Cognizant Technology Solutions
Halifax
07.2022 - Current
  • Managed end-to-end customer delivery processes, ensuring timely completion of project milestones within scope.
  • Collaborated with stakeholders to define project requirements, develop plans, and allocate resources.
  • Drove customer advocacy through proactive engagement and exceptional service via MBR and QBRs.
  • Analyzed current feeds to understand system architecture, including subsystems and data processing.
  • Served as subject matter expert for automated regression testing implementation.
  • Led Salesforce Sales Cloud implementation for major vacation ownership firm.
  • Directed management of Accounts, Contacts, Leads, and Opportunities to streamline sales operations.
    Organized Contracts, Reports, and Dashboards to facilitate improved business analysis.
  • Utilized workbench to generate queries using SOQL for data validation between staging layer and reporting layer
  • Acted as primary contact for offshore QA lead and Software Quality Analyst.
  • Provided test direction, resolved queries promptly, and escalated issues for the offshore team.
  • Developed high-level test design and planning documentation based on user requirements and scope items.
  • Work together with cross-functional teams (technical, sales, and support) to guarantee successful project execution and service delivery.
  • Tracked key performance indicators (KPIs) to ensure fulfillment of service-level agreements (SLAs) and identify development opportunities.
  • Created customer-focused solutions that exceeded expectations, enhancing client loyalty and retention.
  • Managed escalations to guarantee prompt resolution of client concerns, improving overall client experience.
  • Applied knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) for effective test planning and execution.

Associate

Cognizant Technology Solutions
Kolkata
02.2016 - 07.2022
  • Validated ETL job data and conducted thorough database testing.
  • Executed functional and regression testing to ensure software quality.
  • Maintained scripts using Unified Functional Testing (UFT) and Selenium.
  • Automated APIs with UFT and ReadyAPI for enhanced efficiency.
  • Developed test plans, estimations, and managed associated risks.
  • Created JIRA dashboards utilizing calculated members and queries for better tracking.
  • Performed successful test automation for smoke, sanity, and regression suites using QTP/UFT.
  • Applied knowledge in database, ETL, functional, integration, and regression testing.

Senior Associate

Cognizant Technology Solutions
Kolkata
11.2014 - 01.2016
  • Migrated and deployed two applications from .NET v3.5 to v4.5 successfully.
  • Modified application front-end to ensure compatibility with modern browsers.
  • Received client appreciation for successful delivery of Connection Tester tool.

Education

Bachelor of Technology - Electronics and Communication Engineering

West Bengal University of Technology
Kolkata, India
06-2014

ISC -

De Nobili School
India
01.2009

Skills

  • C# and Java
  • VBScript
  • SQL Server (2008, 2012, 2014, 2018)
  • Oracle SQL Developer
  • SOQL Workbench (Salesforce)
  • Selenium
  • UFT
  • ReadyAPI
  • Eclipse
  • AEM Cloud
  • Postman
  • HP ALM 12
  • JIRA
  • Automated testing
  • Salesforce implementation
  • Bitbucket and Jenkins
  • OOP principles
  • Waterfall and Agile methodologies
  • TestNG framework
  • SCD types (0, 1, 2)
  • ETL testing

Accomplishments

  • Received “Pillar of the month” Award in Cognizant for Organizational Excellence- Training and Monitoring
  • Published technical paper on “LIFT-INDUCED DRAG REDUCTION” in the International Journal Of Engineering and Technical Research (IJETR) in the Volume- 01 Issue-05 on 31-07-2013(IJETR/01/1515)
  • Participated in the social event of UDAAN (paper presentation concerning child education on “Right to Education Act”) in “KSHITIJ” at IIT-KHARAGPUR, in February 2013.
  • Project (paper presentation) on “Next Generation Network” (selected in IIT-ROORKEE for COGNIZANCE2013).
  • Project on “Improvement of Power Quality Using PWM Rectifiers”.
  • Published technical paper on “Wave Shaping of Current using PWM Rectifiers” in IJETR in Volume- 02 Issue-05 in May 2014.

Languages

  • English
  • Hindi

Timeline

Project Manager

Cognizant Technology Solutions
07.2022 - Current

Associate

Cognizant Technology Solutions
02.2016 - 07.2022

Senior Associate

Cognizant Technology Solutions
11.2014 - 01.2016

Bachelor of Technology - Electronics and Communication Engineering

West Bengal University of Technology

ISC -

De Nobili School

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