ASHISH SHARMA
Brampton,ON
Summary
Diligent Operations Coordinator with solid background in optimizing operational processes. Proven track record of streamlining workflows and enhancing team efficiency. Demonstrated ability to manage logistics and coordinate cross-functional teams to meet organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Coordinator
Voila By Sobeys
09.2021 - Current
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Reported issues to higher management with great detail.
- Assisted in recruiting, hiring and training of team members.
Customer Service Representative
Concentrix
11.2021 - 08.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Business Manager
Uni Plywood Inc.
07.2016 - 09.2021
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
Education
SYSTEMS BUSINESS ANALYSIS AND INTERNATIONAL BUSINESS MANAGEMENT
Northern College At Pures
08.2022
Bachelor in Computer Applications - Information Technology
Panjab University
05.2019
Skills
- Risk management
- Employee database management
- Quality assurance oversight
- Project management
- Quality assurance
- Customer relationship management
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- OSHA Certified
- CPR/AED Certification
- Microsoft Office Specialist (MOS) Certification
- Forklift Certification
Timeline
Customer Service Representative
Concentrix
11.2021 - 08.2022
Operations Coordinator
Voila By Sobeys
09.2021 - Current
Business Manager
Uni Plywood Inc.
07.2016 - 09.2021
Bachelor in Computer Applications - Information Technology
Panjab University
- OSHA Certified
- CPR/AED Certification
- Microsoft Office Specialist (MOS) Certification
- Forklift Certification
SYSTEMS BUSINESS ANALYSIS AND INTERNATIONAL BUSINESS MANAGEMENT
Northern College At Pures
Similar Profiles
Jagandeep Singh BhullarJagandeep Singh Bhullar
Delivery Driver at Voila by SobeysDelivery Driver at Voila by Sobeys
Lakhwinder Singh Malhi Lakhwinder Singh Malhi null
Delivery Driver at Voila by SobeysDelivery Driver at Voila by Sobeys
Andriy RatynskyyAndriy Ratynskyy
Personal Shopper at Voila by SobeysPersonal Shopper at Voila by Sobeys