Summary
Overview
Work History
Education
Skills
Timeline
Generic

ASHISH SHARMA

Etobicoke,ON

Summary

To enter a long-term relationship with an organization where I can utilize my skills & contribute to the growth of the organization.

Overview

2
2
years of professional experience

Work History

Personal Shopper / MHE Operator

Voila By Sobeys
2021.09 - Current
  • Inspect trailer and proceed to unload skids from trailer with use of walkie/hand jack
  • Stage products on pallets using FIFO method
  • Operate and maintain preventively warehouse vehicles and equipment
  • Put away products to designated location for storage using MHE, transport pallet of goods to assigned storage location
  • Perform MHE checks before and after use
  • Report any discrepancies
  • Follow quality service standards and comply with procedures, rules and regulations
  • Keep a clean and safe working environment and optimize space utilization

Customer Service Representative

Concentrix
2021.11 - 2022.08
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Processed customer service orders promptly to increase customer satisfaction.

Education

SYSTEMS BUSINESS ANALYSIS AND INTERNATIONAL BUSINESS MANAGEMENT

Northern College At Pures
Toronto, ON
08.2022

Bachelor in Computer Applications - Information Technology

Panjab University
Chandigarh, India
05.2019

Skills

  • Critical thinking and problem solving.
  • Teamwork and collaboration.
  • Professionalism and strong work ethic.
  • Oral and written communications skills.
  • Leadership.

Timeline

Customer Service Representative

Concentrix
2021.11 - 2022.08

Personal Shopper / MHE Operator

Voila By Sobeys
2021.09 - Current

SYSTEMS BUSINESS ANALYSIS AND INTERNATIONAL BUSINESS MANAGEMENT

Northern College At Pures

Bachelor in Computer Applications - Information Technology

Panjab University
ASHISH SHARMA