Ashish Shah

• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Added accurate data entry into computer system to complete transactions.
• Monitored inventory of postage stamps and made orders to replenish.
• Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.

• Worked with other customer support teams to develop consistent and equal high-quality levels of support.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Reduced process inconsistencies and effectively trained team members on best practices and protocols.
• Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Coordinated after sales service which includes Delivery and assembly.

• Collaborated with team members to meet sales targets and improve overall store performance.
• Increased efficiency and performance by monitoring team member productivity and providing feedback.
• Delivered prompt service to prioritize customer needs.
• Processed order forms.
• Provided Admin Support

• Conducted regular reviews of operations and identified areas for improvement.
• Evaluated customer needs and feedback to drive product and service improvements.
• Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
• Collected, arranged, and input information into database system.
• Maintained database systems to track and analyze operational data.
• Generated reports detailing findings and recommendations.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Negotiated contracts with vendors optimally, securing best deals for the organization while maintaining excellent working relationships.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Managed student administration: Handled admissions, document verification, fees collection, and record maintenance.
• Coordinated facility management: Ensured smooth operations in classrooms and facilities.
• Supported program coordinators: Assisted with student-related activities and alumni coordination.
• Handled logistics and faculty support: Managed guest logistics, faculty needs, and curriculum activities.
• Coordinated events: Successfully organized orientations, seminars, and guest lectures.
• Handled accounting coordination: Oversaw payments, reimbursements, and vendor transactions.

• Administered No. 1 CA Coaching Institute: Managed operations for a large institute with over 4,500 students.
• Coordinated Student-Centric Activities: Oversaw coaching, scheduling, course completion, and examinations.
• Ensured Smooth Functioning: Facilitated efficient classes, faculty support, and timely payments.
• Strategically Coordinated Audits and Reports: Generated management information reports for informed decision-making.
• Enhanced Student Experience: Resolved grievances to elevate the overall student journey.