Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashish Pal Singh

Vaughan

Summary

Results-driven Project Manager with 11 years of experience in leading and coordinating projects, ensuring seamless execution, and driving process improvements. A strategic thinker with a strong ability to manage multiple priorities, develop project timelines, and collaborate with cross-functional teams. Adept at stakeholder communication, risk management, and delivering projects on time and within budget. Recognized for problem-solving skills, attention to detail, and a proactive approach to optimizing workflows and achieving business objectives.

Overview

12
12
years of professional experience

Work History

Project Manager

Cybernext Canada Inc.
07.2024 - Current
  • Led 5+ technical upgrade projects for clients, coordinating with consultants and developers for seamless integrations, resulting in 20% faster deployment times.
  • Facilitated workshops to collect project requirements and user feedback.
  • Developed a comprehensive project management roadmap, defining project objectives, timelines, and milestones, leading to a 15% improvement in on-time project delivery.
  • Created and implemented contingency plans, proactively mitigating risks and reducing project downtime by 30%.

Technical Project Lead

Telus International
09.2021 - 07.2024
  • Led a team of 8-10 QA engineers in executing test cases, debugging code and ensuring high standards of quality assurance working in Agile Team, achieving a 25% reduction in production defects.
  • Managed project timelines, resources, and budgeting (effort estimation), forecasting for various projects within the QA team using project management tools like Microsoft Visio and MS Excel
  • Participated in regular meetings with stakeholders to discuss progress on projects and potential risks and issues, ensuring a 95% adherence to delivery timelines in an Onshore-Offshore delivery model.
  • Partnered with technical and DevOps teams to ensure the successful validation and deployment of releases in the non-prod and UAT environments, reducing deployment failures by 30% through proactive testing.
  • Identified and implemented cost-saving measures in IT projects.

Technical Project Lead

AcuityAds
07.2019 - 09.2021
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.

Senior Software Test Engineer

AcuityAds
07.2019 - 09.2021
  • Tested End to End system for Real time Bidding on live Inventory for Programmatic Advertising for both Mobile and Web Applications following Scrum methodology
  • Executed and Automated REST API testing exchanged between Ad Exchanges and DMPs using tools like Postman, JMeter
  • Developed automation test scripts using Karate FW for both API and UI Testing
  • Performed Backend testing on Data Tier of UNIX, MySQL, Aerospike, HBase, Druid
  • Streamlined communication among team members by utilizing collaborative tools such as Jira, Confluence and Slack during project development stages following Agile Methodologies like Scrum and Kanban
  • Worked closely with BA, PM, DevOps and Dev Leaders to plan and coordinate QA activities

Senior QA Engineer

NetCracker Technology Solutions Ltd
08.2017 - 03.2019
  • Accountable and responsible for end-to-end flows of Telefonica systems while testing Additional Requirements/PPS Tickets or Change Requests using Netcracker OSS/BSS Suite
  • Gained in-depth understanding of Rating and Billing Manager 'RBM' product for handling and troubleshooting total Billing related activities
  • Gained Products exposure while working on applications like CRM, OMS, AM, Number Portability, Mediation Zone 'MZ', Guiding, Rating and Billing
  • Handled Collections module for GCI on Netcracker's Collections Manager 'CM' and Account Receivables 'AR' systems for Functional, Regression, Sanity, Database (SQL) and Smoke Testing
  • Executed scope and risk assessment, design analysis, test reporting and dashboarding
  • Reviewed business and functional requirement documents to ensure clarity and proper scope for effective test planning, designing and execution

Software Test Engineer

Amdocs DVCI
07.2013 - 07.2017
  • Hands-on experience in Pilot Testing and Production Validation Testing 'Prod Testing' pertaining to the set standard of SLAs and KPIs agreed between both the parties
  • Part of a team that handled the migration of legacy systems to Amdocs customized systems for AT&T Mexico, incorporating IBM Watson and IVR call flows to enhance customer interactions and system integrations, covering End-to-End Testing and Production Testing
  • Successfully gathered and implemented all business and technical requirements for Business UAT of AT&T Mobility which uses AMDOCS Ensemble billing system including AMDOCS CRM, OMS and Enabler customized as per its requirements
  • Gained experience in Backend Testing including Database Testing using Oracle MySQL, debugging of issues using Logs in Unix
  • Managed creation of Test Cases, Test Plans and Traceability matrix following Design/BRD Coverage/Internal and External Reviews
  • Used Defect Management tools like Quality Control 'QC', Jira, HP ALM

Education

Certificate - Data Analytics

University of Toronto
Toronto, Ontario
12.2024

Bachelor of Technology - IT

Rayat Bahra Institute of Engineering and Biotechnology
Punjab, India
06.2013

Skills

  • Agile Testing
  • Automation Testing
  • Budgeting
  • Business Analysis
  • Confluence
  • CRM
  • Data-driven Decision Making
  • Debugging
  • Feasibility Analysis
  • Forecasting
  • GitHub
  • JavaScript
  • Jira
  • Manual Testing
  • MongoDB (NoSQL DB)
  • MySQL
  • OSS/BSS
  • Project Development
  • Postman
  • Python
  • Quality Assurance
  • Release Management
  • REST APIs
  • Scrum Methodology
  • SOAP UI
  • Stakeholder Management
  • Systems Implementation
  • System Integration
  • Tableau
  • Work flow planning

Timeline

Project Manager

Cybernext Canada Inc.
07.2024 - Current

Technical Project Lead

Telus International
09.2021 - 07.2024

Technical Project Lead

AcuityAds
07.2019 - 09.2021

Senior Software Test Engineer

AcuityAds
07.2019 - 09.2021

Senior QA Engineer

NetCracker Technology Solutions Ltd
08.2017 - 03.2019

Software Test Engineer

Amdocs DVCI
07.2013 - 07.2017

Bachelor of Technology - IT

Rayat Bahra Institute of Engineering and Biotechnology

Certificate - Data Analytics

University of Toronto

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Ashish Pal Singh