Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Ashish Nagra

Brampton,ON

Summary

Professional with a solid expertise in providing great service across many industries, with a focus on customer service. demonstrated capacity to interact with clients in an effective manner, handle problems, and provide a pleasant customer experience. eager to contribute my excellent interpersonal and problem-solving abilities to the CIBC team in order to help the bank's clientele and deliver exceptional customer service.

Overview

1
1
year of professional experience

Work History

Team Lead

Elev8 Marketing Alliance
03.2023 - 06.2023
  • Going door-to-door to sell home internet and cellphone plans for Rogers
  • Maintaining an average of selling 8 bundles per week
  • Providing a solution to the pain points of the customers and explaining how our product makes their lives or jobs easier
  • Following up with the customer to help them with their queries
  • Training new people in the office and on the field and enabling each employee to realise his or her own potential and advance within the organisation.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Built strong relationships with customers through positive attitude and attentive response.

Sales Associate

The Source, Toronto Pearson Airport
11.2022 - 02.2023
  • Providing high-level customer service for our customers and helping them choose the best-suited electronic item for them
  • Answering phone calls to listen to the queries of the customers with exceptional professionalism
  • Achieving targets by selling extended protection/warranty to customers.
  • Managed cash register and processed customer transactions.
  • Balanced cash drawer at the start and end of each shift.
  • Handled large sums of cash with accuracy and security protocols.
  • Provided excellent customer service during cash transactions.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared and deposited cash and checks into the bank, ensuring accurate records and compliance with company policies.
  • Handled customer inquiries and resolved discrepancies related to cash transactions.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Sales Associate

Walmart
07.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.

Education

Fleming College
05.2023

University Institute of Engineering And Technology
08.2021

Skills

  • Sales Expertise
  • Product Promotion
  • Cash Register Operation
  • Customer Service
  • Sales Training
  • Money Handling
  • Stocking and Replenishing
  • POS System Operations

Timeline

Sales Associate

Walmart
07.2023 - Current

Team Lead

Elev8 Marketing Alliance
03.2023 - 06.2023

Sales Associate

The Source, Toronto Pearson Airport
11.2022 - 02.2023

Fleming College

University Institute of Engineering And Technology
Ashish Nagra