Ashish Lakhanpal
Toronto,Ontario
Summary
Customer service-oriented professional with over 4 years of experience in retail and warehouse operations, skilled in delivering efficient checkout services and resolving customer concerns while maintaining accurate financial transactions. Successfully thrived in fast-paced environments at The Home Depot and Amazon, consistently exceeding performance targets and enhancing operational efficiency. Recognized for keen attention to detail, strong teamwork abilities, and a steadfast commitment to fostering positive customer experiences that support seamless store and warehouse operations. Proven track record of contributing to team success while ensuring high standards of service delivery.
Overview
4
4
years of professional experience
Work History
Cashier
The Home Depot
04.2021 - 11.2024
- Greeted customers and created a welcoming checkout experience.
- Processed sales, returns, exchanges, and special transactions quickly and accurately.
- Assisted customers with store credit, gift cards, and loyalty programs.
- Handled cash, debit, and credit transactions with accuracy and accountability.
- Resolved customer concerns or directed them to appropriate associates.
- Maintained a clean, organized, and safe checkout area.
- Balanced the cash drawer and ensured accuracy at the end of shift.
- I Also received four Homer Badges for best employee of the month
Packer
Amazon Warehouse
09.2020 - 03.2021
- Strategically arranged items on pallets based on size and weight to optimize shipping efficiency.
- Assembled and packed customer orders securely while adhering to strict safety and quality protocols.
- Verified labels for accuracy to minimize shipping errors and maintain high order precision.
- Exceeded daily production targets through efficient, detail-oriented work.
Education
High School Diploma -
North Albion Collegiate Institute
Toronto, ON07.2017
Business administration
Humber College
Toronto, ON11.2025
Skills
- Retail Store Operations
- Time Management
- Conflict Resolution
- Attention to Detail
- Microsoft Word & Excel
- Store Opening & Closing Procedures
- Product Knowledge
- Active Listening
- Time management skills
- Cash handling
- Customer relations
- POS systems
- Customer service
Languages
Punjabi
Full Professional
English
Native or Bilingual
Timeline
Cashier
The Home Depot
04.2021 - 11.2024
Packer
Amazon Warehouse
09.2020 - 03.2021
Business administration
Humber College
High School Diploma -
North Albion Collegiate Institute