Ashish Chhabra
Toronto,ON
Summary
Proven professional with a track record of enhancing payroll accuracy at Single Point and boosting customer satisfaction at Investigator Group. Skilled in Microsoft Excel and Quickbooks, adept at resolving discrepancies and managing financial data. Demonstrates empathy in customer interactions, ensuring loyalty and repeat business. Ambitious Payroll Assistant always looking for ways to help the team and learn more about payroll processes. Proficient in reviewing timesheets, calculating leave and resolving discrepancies.
Overview
5
5
years of professional experience
Work History
Payroll Assistant
Single Point
08.2023 - Current
- Process bi-weekly/monthly payroll for employees, ensuring timely and accurate payments including wages, overtime, deductions, and bonuses.
- Ensure compliance with payroll laws and regulations, maintaining up-to-date knowledge of payroll processes and wage/hour laws.
- Respond to payroll inquiries from employees, providing clear guidance on payroll policies and procedures.
- Investigate and resolve payroll discrepancies, ensuring all employees are paid accurately and on time.
Customer Service Representative
Investigator Group
05.2022 - 06.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Accounting Assistant
SBI
01.2020 - 12.2021
- Managed accounts payable (AP) and accounts receivable (AR), including data entry, coding, and reconciliation.
- Assisted with month-end financial reporting by providing payroll and AP/AR data.
- Ensured accurate processing of employee expense reports and reconciled company credit card statements.
Education
Post-Degree Certificate - Global Business Management
Georgian College of Applied Arts And Technology
Barrie, ON09.2023
Bachelor of Accounting -
IEC
India05.2019
Skills
- Payroll Processing
- Microsoft Excel proficiency
- Reviewing data
- Data Entry
- Quickbooks
Timeline
Payroll Assistant
Single Point
08.2023 - Current
Customer Service Representative
Investigator Group
05.2022 - 06.2023
Accounting Assistant
SBI
01.2020 - 12.2021
Post-Degree Certificate - Global Business Management
Georgian College of Applied Arts And Technology
Bachelor of Accounting -
IEC
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