Md Asiqur Rahman
Toronto,Canada
Summary
Reliable | Adaptable | Team Player Results-oriented individual with excellent communication skills and a positive attitude. Can easily fit into new environments and work well with others. Recognized as reliable, organized, and willing to learn. Dedicated to being part of a team and producing quality work in any position.
Overview
5
5
years of professional experience
Work History
Food Runner and Server Assistant
Harbour 60 Toronto
12.2021 - Current
- Played a key role in supporting the front-of-house team in delivering outstanding service to guests within a high-class fine dining environment. Responsibilities include but are not limited to assisting servers with table setup, delivery of food and beverages, and promptly and efficiently clearing the tables of diners. Ensured that the work area is clean and organized; helped to ensure an effortless dining experience for the guests.
- Demonstrated strong teamwork and communication to ensure seamless coordination of front-of-house and kitchen staff. Maintained the standards of excellence at the restaurant in service and hospitality to contribute to the overall satisfaction of guests.
- Attention to Detail: Conscientious attention to details in performing tasks, such as set-up of tables, delivery of food, clearing of tables. Maintain a clean and organized workspace to restaurant standards. Attention to detail regarding order processing and record keeping, and Documentation.
Customer Service and Sales Representative
Teleperformance Canada
09.2020 - 12.2021
- Provided superior customer service and support to clients over the phone and via email by answering questions, resolving problems, and processing orders.
- Utilized strong sales techniques to upsell other products and services, consistently met or exceeded sales targets.
- Collaborated with team members to streamline processes and improve overall efficiency, contributing to a positive work Environment and team success.
- Customer Service Skills: Provide an unparalleled experience to the customers. Handle customer inquiries, complaints, and feedback in a courteous manner, with regard for the feelings of others.
- Communication Skills: Effectively communicate verbally with guests, colleagues, and management. Written communication in correspondence, documentation, and email communications. Communicate effectively and professionally in English.
- Adaptability and Flexibility: Change priorities with readiness and work within an environment that is dynamic. Flexible with Performing other duties or responsibilities that may be assigned. Quick thinking and problem-solving skills to resolve unexpected challenges or issues.
- Time Management and Efficiency: These are prioritization and time management to ensure that the service is well-run and timely. Working efficiently dealing with pressure to meet deadlines and deliver. Provide exceptional service to customers. Multi-tasking ability to handle multiple responsibilities Effectively simultaneously
- Teamwork and Collaboration: Proven track record in working as part of a team within a fast-moving environment. Willingness to support colleagues and contribute to a positive work environment.
- Sales and Upselling: Experience in promoting additional products and services to customers. Identifying opportunities to enhance Upsell and make menu item recommendations to add value to the guest's dining experience.
Education
Business
Centennial College
Scarborough, ONSkills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Strong teamwork
- Customer service
- Effective multitasking
- Sense of urgency
- Problem-solving
- Flexible schedule
- Bussing tables
- Cash handling
- Hospitality service expertise
Timeline
Food Runner and Server Assistant
Harbour 60 Toronto
12.2021 - Current
Customer Service and Sales Representative
Teleperformance Canada
09.2020 - 12.2021
Business
Centennial College
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