Summary
Overview
Work History
Education
Skills
Timeline
Generic
ASHINZE CHEKWUBE

ASHINZE CHEKWUBE

Sales Representative
Brampton,ON

Summary

Energetic, friendly sales associate with 9+ years of retail experience.
Extensive product knowledge and technically proficient with modern
point-of-sale systems. Maintained 99% positive customer feedback score.
Nigerian Professional Sales Association (NPSA) Certified. Seeking to leverage
proven merchandising, upselling and customer services skills with a broaden
knowledge of stock keeping and system operation with a proven high managerial skill. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level in Service Advisor position. Ready to help team achieve company goals.

Overview

8
8
years of professional experience

Work History

Retail Sales Associate

Truthleads Computer Stores
06.2018 - 08.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Managed efficient cash register operations.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Developed strong rapport with customers and created positive impression of business.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Answered questions about store policies and addressed customer concerns.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Recommended complementary purchases to customers, increasing revenue.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Administrative Assistant

Dsam Multipurpose Agency
03.2016 - 06.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Performed research to collect and record industry data.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Established administrative work procedures to track staff's daily tasks.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed filing system, entered data and completed other clerical tasks.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.

Education

High School Diploma -

Calvary Secondary School
Nigeria
06.2014

Skills

  • - Excellent communication
  • Interpersonal skills
  • - Strong organizational
  • Multitasking abilities
  • - Proficiency in computer software systems, including MS Office and dealership management systems
  • Product and brand Knowledge
  • Empathy and Friendliness
  • Customer Service
  • Loss Prevention
  • Flexible Schedule
  • Trend Awareness
  • Order Processing
  • Money Handling
  • POS system operations
  • FLUENT IN ENGLISH
  • Brand representation

Timeline

Retail Sales Associate

Truthleads Computer Stores
06.2018 - 08.2024

Administrative Assistant

Dsam Multipurpose Agency
03.2016 - 06.2018

High School Diploma -

Calvary Secondary School
ASHINZE CHEKWUBESales Representative