ASHIN SHIBU
Halifax,NS
Summary
. Dean's List 2023
.Employee of the Month
. Employee of the year 2023.
Overview
3
3
years of professional experience
Work History
Customer Service
Five Guys
11.2023 - Current
- Trained newly hired employees on routine tasks and customer service.
- Provided exceptional customer service to obtain new clients through referrals.
- Streamlined customer service processes, reducing wait times and increasing satisfaction.
- Enhanced customer service based on feedback from guests.
Customer Service Cashier
East Side Mario's
09.2022 - 11.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Crew Member
Tim Hortons
01.2022 - 01.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
Diploma - Interactive Media Design
Algonquin College
OttawaSree Narayana Central School
KeralaS N Trust Higher Secondary School
Skills
- Strong Communication and interpersonal skills
- Conflict management
- Ability to work under pressure
- Cash and Card transactions
- Responsive cooperative and punctual
- Friendly customer service
- Customer service analysis
Languages
English
Full Professional
References
Available upon request
Timeline
Customer Service
Five Guys
11.2023 - Current
Customer Service Cashier
East Side Mario's
09.2022 - 11.2023
Crew Member
Tim Hortons
01.2022 - 01.2023
Diploma - Interactive Media Design
Algonquin College
Sree Narayana Central School
S N Trust Higher Secondary School