Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

ASHIN SHIBU

Halifax,NS

Summary

. Dean's List 2023

.Employee of the Month

. Employee of the year 2023.

Overview

3
3
years of professional experience

Work History

Customer Service

Five Guys
11.2023 - Current
  • Trained newly hired employees on routine tasks and customer service.
  • Provided exceptional customer service to obtain new clients through referrals.
  • Streamlined customer service processes, reducing wait times and increasing satisfaction.
  • Enhanced customer service based on feedback from guests.

Customer Service Cashier

East Side Mario's
09.2022 - 11.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Crew Member

Tim Hortons
01.2022 - 01.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

Diploma - Interactive Media Design

Algonquin College
Ottawa

Sree Narayana Central School
Kerala

S N Trust Higher Secondary School

Skills

  • Strong Communication and interpersonal skills
  • Conflict management
  • Ability to work under pressure
  • Cash and Card transactions
  • Responsive cooperative and punctual
  • Friendly customer service
  • Customer service analysis

Languages

English
Full Professional

References

Available upon request

Timeline

Customer Service

Five Guys
11.2023 - Current

Customer Service Cashier

East Side Mario's
09.2022 - 11.2023

Crew Member

Tim Hortons
01.2022 - 01.2023

Diploma - Interactive Media Design

Algonquin College

Sree Narayana Central School

S N Trust Higher Secondary School

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ASHIN SHIBU