Summary
Overview
Work History
Education
Skills
Languages
Personal Qualities
Timeline
Generic

Ashima Chopra

Surrey,Canada

Summary

Proven Office Administrator with a track record of enhancing client engagement and streamlining operations at AD Services Ltd. Expert in compliance & documentation and adept in client service, I significantly improved office efficiency. Skilled in data management and communication, I excel in creating positive client experiences and managing complex administrative tasks.

Overview

7
7
years of professional experience

Work History

OFFICE ADMINISTRATOR

AD Services Ltd
Surrey, BC
07.2020 - Current
  • Managed client dealings, compliance, and documentation.
  • Scheduled and prepared meetings for Advisors with clients.
  • Assisted with client onboarding and maintained account records.
  • Handled inquiries, transactions, and account documentation.
  • Monitored work orders and coordinated office activities.
  • Organized and maintained both electronic and paper filing systems.
  • Prepared and sent invoices, proofread reports, and edited correspondence.
  • Managed incoming and outgoing mail for smooth communication.
  • Ordered office supplies and managed inventory.
  • Handled phone calls and electronic inquiries from clients.
  • Greeted visitors and directed them to appropriate personnel.
  • Managed employee contact details and time-off schedules.
  • Coordinated trucking tax filings (IFTA, Oregon, New York) and obtained permits.
  • Responded to client requests and ensured a positive engagement experience.
  • Managed ICBC-related tasks, including abstracts and ticket disputes.
  • Coordinated Dangerous Goods training and certification compliance.

WAREHOUSE OPERATOR

DSV Solutions
Surrey
09.2019 - 07.2020
  • Allocator: Allocate the orders dropped in the system
  • Make all the carts prepared for the pickers
  • Check the status of the orders
  • Communicating with customers if any change in order

WAREHOUSE OPERATOR

National Logistics
Mississauga
06.2018 - 08.2019
  • Order Picker: Pick products from the given locations
  • Auditing: Repacking of the picking products with labels

Education

BUSINESS GENERAL - DIPLOMA

Canadore College
Stanford
04.2019

CENTRAL BOARD OF SECONDARY EDUCATION - DIPLOMA

Tara Convent School
03.2016

Skills

  • Scheduling & Coordination
  • Client Service & Problem Resolution
  • Compliance & Documentation
  • Data & Inventory Management
  • Administrative Support & Tax Filing
  • Communication & Employee Management

Languages

  • English
  • Hindi
  • Punjabi

Personal Qualities

  • Reliable and conscientious
  • Hardworking with a positive attitude
  • Flexible and adapt easily to change
  • Open to new challenges
  • Passion for working with people
  • Quick and eager learner

Timeline

OFFICE ADMINISTRATOR

AD Services Ltd
07.2020 - Current

WAREHOUSE OPERATOR

DSV Solutions
09.2019 - 07.2020

WAREHOUSE OPERATOR

National Logistics
06.2018 - 08.2019

BUSINESS GENERAL - DIPLOMA

Canadore College

CENTRAL BOARD OF SECONDARY EDUCATION - DIPLOMA

Tara Convent School

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Ashima Chopra