Ashik Omar
Toronto,ON
Summary
Motivated and detail-oriented Computer Engineering student at Seneca Polytechnic, currently in my third semester, seeking a Spring 2025 co-op internship to apply my programming, problem-solving, and systems knowledge in C/C++, as well as my experience in software development, digital systems, and teamwork. Eager to contribute to the success of a forward-thinking organization while gaining valuable practical experience in a real-world tech environment.
Overview
3
3
years of professional experience
Work History
Team Leader
Shelby's
Richmond Hill, Ontario
10.2024 - Current
- Managed a team of 15 employees, resulting in a 20% increase in customer satisfaction scores through improved service protocols.
- Improved team efficiency by 25% through restructuring schedules and delegating tasks effectively, ensuring optimal service delivery.
- Trained and mentored 10 new team members, reducing onboarding time by 30%, and increasing team cohesion.
- Coordinated inventory management, reducing waste, and ensuring 98% stock availability during peak periods.
Front Desk Associate
The Daily Rupashi Bangla
Comilla, Chittagong
06.2022 - 11.2023
- Streamlined front desk operations, decreasing customer wait time by 15%, and improving customer satisfaction.
- Managed up to 50+ incoming calls per day, addressing client inquiries, and resolving issues promptly.
- Worked with editorial and advertising teams to ensure smooth communication, increasing internal workflow efficiency by 20%.
- Handled customer inquiries and complaints, maintaining a 90% customer retention rate through effective problem resolution.
Education
Bachelor of Science - Computer Engineering
Seneca College of Applied Arts And Technology
North York, OntarioSkills
- Programming Languages: C, C, Python
- Systems & Operating Systems: Windows, Linux, macOS, Systems Administration
- Software Development: Modular Program Design, Problem-Solving, Debugging, File I/O
- Digital Systems: Boolean Algebra, Logic Circuits, Karnaugh Mapping, Digital Electronics
- Tools & Technologies: Git, Visual Studio, Debugging Tools, Command Line Tools
- Software Development Practices: Code Documentation, Debugging, Efficient Code Writing
- Leadership & Team Collaboration
- Strong Communication Skills
- Time Management & Organization
Volunteer Experience
- Coordinated and organized community events within Shelby's, ensuring all facilities were properly set up, cleaned, and maintained for guests.
- Managed event supplies, including ensuring adequate stock of cleaning and safety equipment, while adhering to safety protocols.
- Assisted in organizing events for Seneca Polytechnic’s MSA, focusing on ensuring safe and clean venues for all attendees
Timeline
Team Leader
Shelby's
10.2024 - Current
Front Desk Associate
The Daily Rupashi Bangla
06.2022 - 11.2023
Bachelor of Science - Computer Engineering
Seneca College of Applied Arts And Technology
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