ASHIK IBRAHIM
Kentville,Canada
Summary
To seek a challenging responsible position in a large and professional organization where I will have the opportunity to make a positive contribution to business growth and to achieve personal development and a career advancement. Friendly Agent with commitment to developing, qualifying, and managing leads to increase new business. Competitive with passion for driving revenue and profit for companies in industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cook
Dairy queen
New Minas, NS
11.2024 - 04.2025
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Resolved customer complaints regarding food quality or services provided.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
Senior Housekeeping Agent
Hyatt place Mississauga
02.2022 - 12.2024
- Making rooms and cleaning the public areas
- Inspection of the rooms
- Deep clean the event areas
- Giving training for the new hired staff
- Doing nighttime deep cleaning for pool and restaurant areas.
- Managing the stock for daily operations
Education
Hospitality - Hotel Operation Management -
Seneca Collage
Toronto09.2020
BBA - CUSTOMER AIRLINE
BHARATHIYAR UNIVERSITY
01.2018
IATA - TRAVEL AND TOURISM
VISSKAN INSTITUTE
01.2017
Skills
- Understanding Customer Needs
- Building Customer Trust and Loyalty
- Calm and Professional Under Pressure
- Customer Data Confidentiality
- CRM Software
- Data Entry and Maintenance
- Employee training
- Time management
Accomplishments
- NCC (NATIONAL CADET CORPS): KER/ACERT/ARMY/2013/03604.
- Completed IATA Diploma
Availability
Full time (work permit)
Canadian Status
currently on work permit and having personal transport to reach to work.
Certification
First Aid and Cpr
Timeline
Cook
Dairy queen
11.2024 - 04.2025
Senior Housekeeping Agent
Hyatt place Mississauga
02.2022 - 12.2024
Hospitality - Hotel Operation Management -
Seneca Collage
BBA - CUSTOMER AIRLINE
BHARATHIYAR UNIVERSITY
IATA - TRAVEL AND TOURISM
VISSKAN INSTITUTE
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