ASHIFUR RHAMAN ASHPE
Toronto,Canada
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Fresh Kitchen+ Juice Bar
09.2024 - Current
- Plan, organize, direct, control and evaluate the operations of the service
- Recruit Staff and oversee staff training
- Control inventory, monitor revenues and modify procedures and prices
- Resolve customer complaints and ensure regulations are followed
- Scheduling and negotiate arrangement with the suppliers
Server
True North Diner
04.2023 - 08.2024
- Providing excellent customer service during their dining experience
- Help the guests to understand food and drink menu.
- Taking feedback
- Setting table throughout the shift
Server/Bartender
Millstone Public House
05.2023 - 04.2024
- Conduct wine service
- Handle cash/ credit card/ in house transaction through micros POS
- Provide professional, responsive and friendly service to guests
- Marinating safe and sanitary workplace
Kitchen Supervisor
Fresh Restaurant
06.2022 - 03.2023
- Prepares food items by cutting, chopping, mixing, and preparing sauces.
- Cook food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards.
- Maintain cleanliness and complies with food sanitation requirements by properly handling food and ensuring correct storage.
- Managing inventory
Prep Cook
Scotland Yard Pub
07.2022 - 02.2023
- Following the prep list to plan duties
- Labeling and stocking all ingredients on shelves
- Undertake basic cooking duties
Assistant Manager
A&W Restaurants, Inc.
08.2020 - 06.2022
- Learned how to deal with a difficult situation.
- Taught me a great deal about management and customer service.
- My main duties are inventory, checking food quality, and provide better customer service to our guests.
- Manage cash and all transactions for the day.
Education
BBA - Management
Seneca College of Applied Arts And Technology
North York08-2022
Skills
- Schedule development
- Expectation setting
- Project management
- Relationship building
- Analytical thinking
- Project planning
- Customer service
- Public speaking
- Complex Problem-solving
- Coaching and mentoring
- Inventory control
- Risk management
- Quality control
- Decision-making
- Budget management
- Microsoft Software experience
- Documentation and reporting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 40 staff members.
Languages
English
French
Hindi
Bengali
Certification
Food Handler Certificate,
WHMIS,
First Aid and CPR.
Timeline
Supervisor
Fresh Kitchen+ Juice Bar
09.2024 - Current
Server/Bartender
Millstone Public House
05.2023 - 04.2024
Server
True North Diner
04.2023 - 08.2024
Prep Cook
Scotland Yard Pub
07.2022 - 02.2023
Kitchen Supervisor
Fresh Restaurant
06.2022 - 03.2023
Assistant Manager
A&W Restaurants, Inc.
08.2020 - 06.2022
BBA - Management
Seneca College of Applied Arts And Technology
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