Ashif Manji
Ottawa,ON
Summary
Articulate tenacious and engaging professional with Over 20 years experience in local and national sales in a variety of management roles complimented by a track record of excellence and surpassing objectives/targets with profitable results. Outstanding decision-maker, problem solver with excellent analytical skills homed in a variety of sales and business development positions. Provides new account development expertise and advanced account management capability through relationship building, market research and presentations. Excellent, verbal and written communication, heightened presentational skills, advanced negotiation and influencing skills in challenging situations have allowed me to build credibility and integrity with all levels of management/stakeholders, as well as customers of all sizes and diversity. Prepared to travel extensively, as and when required. Accomplished General Manager well-versed in assessing risk, developing solutions and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening business and customer relationships.
Overview
30
30
years of professional experience
Work History
CEO / GM
Call Centre Universe (CCU)
02.2020 - 05.2022
- I was tasked with setting up Contact Centre for outbound sales, for Direct Digital a UK company, Managing 40 agents
General Manager
MIS Multimedia group I
11.2009 - 06.2019
- Ensure Smooth Operations of sales in the office
- Developed and implemented strategies to increase sales and profitability.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Formulated policies and procedures to streamline operations.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Senior Sales & Marketing Manager
MIS Multimedia Group INC
07.2009 - 10.2010
- Entire Sales responsibility of the Canadian operation
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Defined clear targets and objectives and communicated to other team members.
Senior Sector Specialist
Vegcare Horticulture Company
12.2006 - 06.2008
- Develop local and national sales avenues, and devise and develop business plans for small businesses\SME’s.
- Increased sales revenue with targeted marketing campaigns and strategic product positioning.
Commercial Project Manager
AAA Growers
03.2006 - 11.2006
- Advising and directing senior management on how to design set up and populate a new commercial/sales department, using various agencies and organsiations to recruit a management team and recruiting employees.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Developed comprehensive project plans to ensure all milestones were met in a timely manner.
- Managed resource estimates, project timeline, project milestones, task dependencies and critical path.
General Manager
East African Growers (Wilham (K) Ltd)
06.2004 - 02.2006
- Directing all company operations of this fresh produce and flower exporter based in 4 export pack houses employing 150 permanent staff, and seasonal workers, including responsibility and control of the Division’s budgets.
- Developed and implemented strategies to increase sales and profitability.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Formulated policies and procedures to streamline operations.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
General Manager
Vegpro Ltd
04.1999 - 05.2004
- Directing all company operations of this fresh produce and flower supplier employing 200 permanent staff and seasonal workers, including responsibility and control of the Division’s budgets.
Restaurant Manager
Three Bells Restaurant
09.1994 - 01.1999
- Every facet of day-to-day retail management of the restaurant and its 35 staff members, special emphasis on sales growth, financial planning and budgetary control, staff training and devising and organising promotional activity.
Restaurant Manager
07.1992 - 08.1994
- Every facet of day-to-day management of a busy sales orientated restaurant in central London.
Education
BA Business Administration\Marketing -
City College of Higher Education\Newport University
London, England01.1994
Skills
- Detailed knowledge of Microsoft (Word, Excel, Powerpoint, Project, Mail, Scheduler
- Detailed knowledge of Daceasy Point of Sale Software
- Quick books Accounting – Basic
- 3CX – Voip Software
- Voip Studio
- Zoho – CRM
- Better Software Company - CRM
- Client Relationship Building
- Business Development
- Shareholder accountability
- Budget Development and Management
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
French
Elementary
Gujarati
Native or Bilingual
Hindi
Elementary
golf
Keen and regular golfer
Timeline
CEO / GM
Call Centre Universe (CCU)
02.2020 - 05.2022
General Manager
MIS Multimedia group I
11.2009 - 06.2019
Senior Sales & Marketing Manager
MIS Multimedia Group INC
07.2009 - 10.2010
Senior Sector Specialist
Vegcare Horticulture Company
12.2006 - 06.2008
Commercial Project Manager
AAA Growers
03.2006 - 11.2006
General Manager
East African Growers (Wilham (K) Ltd)
06.2004 - 02.2006
General Manager
Vegpro Ltd
04.1999 - 05.2004
Restaurant Manager
Three Bells Restaurant
09.1994 - 01.1999
Restaurant Manager
07.1992 - 08.1994
BA Business Administration\Marketing -
City College of Higher Education\Newport University
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