Ashhar Aftab
Calgary,AB
Summary
Clear communicator and collaborative team player with an eye for detail and skill in customer relations.
Detail-oriented, organized and meticulous employee.
Enthusiastic team player ready to contribute to company success.
Implements strategic and tactical marketing campaigns to drive engagement and sales.
Bringing solid history of success in boosting program operations efficiency, conversion rates and performance.
Well-versed in both online and traditional marketing approaches.
Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Punctual and dedicated to service.
Overview
6
6
years of professional experience
Work History
Email Marketing Coordinator
ELECTRICAL, MECHANICAL & CIVIL TECHNOLOGY LLC
06.2022 - 01.2023
- Created and managed email campaigns to increase brand engagement.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
Direct Sales Representative
Telus Communications
06.2023 - 09.2023
- Boosted sales performance by developing and executing targeted marketing strategies.
- Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
- Increased market share with effective prospecting and lead generation tactics.
- Collaborated with team members to exceed sales targets, fostering a competitive yet supportive environment.
Email Support Representative
ELECTRICAL, MECHANICAL & CIVIL TECHNOLOGY LLC
06.2022 - 01.2023
- Identified and implemented correct solutions to client issues first-time around within established time limits.
- Responded to customer inquiries and provided technical assistance over email.
- Kept accurate records of customer support interactions using defined methods and tools.
Finance Management, Data Entry and Event Volunteer
SKIC Centre Calgary AB
01.2023 - Current
- Assisted with special events and programs.
- Tracked service activities and outcomes against outlined plans and goals.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Facilitated community outreach to expand participation and support.
- Led group discussions and activities to meet different community needs.
- Created educational materials to convey important information to service recipients.
- Analyzed financial data and presented meaningful insights to senior management.
- Tracked financial transactions to update balance sheets with accurate, current information.
After-school Tutor
ICSC
01.2018 - 02.2020
- Used learning plans to guide students to deeper understanding of course material and learning styles.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Provided homework assistance using specific curriculum and materials.
- Leveraged visual aids to engage students and enhance learning.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
Graphic Designer
Personal Business, Freelancing
01.2019 - Current
- Implemented design feedback from customers to improve project outcomes.
- Created 3D models, animation and 2d designs such as logos and banners for video games and other interactive projects.
- Created logos, illustrations and typography for various organizations.
- Developed graphics and visual content for social media campaigns.
- Created original artwork for range of print, web and video projects.
- Applied color theory and composition techniques to construct appealing designs.
- Developed creative design for print materials, brochures, banners, and signs
Education
Diploma - Information Technology
SAIT
Calgary, AB01.2024
Diploma - Business
SAIT
Calgary, AB01.2024
Skills
- Adaptability and Dependability
- Recordkeeping and Confidentiality
- Educational Strategies
- Document Management
- Administrative Support
- Image Editing
- Marketing Media
- Photography
- 3D Modeling
- Branding
- Email Correspondence
- Customer Needs Assessments
Graphic Design
Timeline
Direct Sales Representative
Telus Communications
06.2023 - 09.2023
Finance Management, Data Entry and Event Volunteer
SKIC Centre Calgary AB
01.2023 - Current
Email Marketing Coordinator
ELECTRICAL, MECHANICAL & CIVIL TECHNOLOGY LLC
06.2022 - 01.2023
Email Support Representative
ELECTRICAL, MECHANICAL & CIVIL TECHNOLOGY LLC
06.2022 - 01.2023
Graphic Designer
Personal Business, Freelancing
01.2019 - Current
After-school Tutor
ICSC
01.2018 - 02.2020
Diploma - Information Technology
SAIT
Diploma - Business
SAIT
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