Asher Kenneth
Oshawa ON
Summary
Dynamic operations leader with a proven track record at Cogir Retirement Living, enhancing team productivity through effective training and mentoring. Skilled in inventory control and problem-solving, I foster a collaborative environment that boosts employee motivation and customer satisfaction. Committed to continuous improvement and achieving organizational goals.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Supervisor
Cogir Retirement Living
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Store Manager
Western Hut Pizzeria
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Approved regular payroll submissions for employees.
Group Purchasing Procurement and Logistics- Dubai
Mohammed Omer Bin Haider Group Dubai-United Arab E
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Operations Head
GSS International Dubai
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Facilitated smooth collaboration between departments through clear communication channels.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Increased profit by streamlining operations.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Front Desk Cum Administrator
The Oxford School Dubai
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
Sales Associate
TruGreen Lawn Care
Ottawa, ON
02.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Supervisor
Wendy's Restaurant
Newcastle, ON
02.2023 - 12.2024
Manager Purchasing Procurement and Logistics
IFA Hotels and Resorts Group Dubai
Dubai-United Arab Emirates
01.2013 - 03.2019
Education
Bachelor Of Arts - English Language And Literature
Karachi University
Karachi-Pakistan 08.1981
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Decision-making
- Complex Problem-solving
- Inventory control
- Staff development
- Operations management
- Coaching and mentoring
- Department organization
- Effective communication
- Excellent communication
- Professionalism
- Continuous improvement
- Problem-solving abilities
- Teamwork
- Team leadership
Languages
English
Full Professional
Urdu
Full Professional
Certification
Food handling certificate,
Smart serve certificate,
Canadian Driving license G
Timeline
Sales Associate
TruGreen Lawn Care
02.2025 - Current
Supervisor
Wendy's Restaurant
02.2023 - 12.2024
Manager Purchasing Procurement and Logistics
IFA Hotels and Resorts Group Dubai
01.2013 - 03.2019
Supervisor
Cogir Retirement Living
Store Manager
Western Hut Pizzeria
Group Purchasing Procurement and Logistics- Dubai
Mohammed Omer Bin Haider Group Dubai-United Arab E
Operations Head
GSS International Dubai
Front Desk Cum Administrator
The Oxford School Dubai
Bachelor Of Arts - English Language And Literature
Karachi University