ASHER JONES

Sales Associate/Cashier/Warehouse Worker

KMS Tools & Equipment

05.2021 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Engaged with customers to effectively build rapport and lasting relationships.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Verified quantity and description of materials received by checking merchandise against packing list.
Assisted in receiving, stocking and distribution of merchandise.
Supported customer satisfaction efforts through prompt resolution of delivery issues or discrepancies as needed.
Completed cycle counts and monthly inventory.
Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
Consistently lifted materials weighing as much as 40 pounds.
Performed general housekeeping and cleaning tasks.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Lifted up to 60 pounds at once and used forklift to move heavier loads.
Assessed customer needs and utilized suggestive selling techniques to drive sales.

Summary

Overview

Work History

Sales Associate/Cashier/Warehouse Worker

Education

High School Diploma -

Skills

Languages

Timeline

Sales Associate/Cashier/Warehouse Worker

High School Diploma -

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