Dedicated and patient-focused Registered Nurse with a Bachelor of Science in Nursing. Over 16 years of success in roles including Registered Nurse, Clinical Nurse Specialist, Supervisor, and Operations Manager. Committed to upholding clinical guidelines, standards, and best practices. Extensive experience in evaluating clinical data, compiling reports for analysis, conducting patient evaluations, and developing effective care plans. Dependable and patient-focused leader with exceptional organization, communication, and relationship management skills. Compassionate and enthusiastic team player dedicated to providing the highest levels of care to diverse populations.
Overview
12
12
years of professional experience
Work History
Registered Nurse (Charge Nurse)
St Joseph’s Healthcare Hamilton
10.2022 - Current
Working as Charge Nurse- Acute Stabilization Unit in hospital setting, responsible for assessing, planning, coordinating, implementing, and reviewing patients’ care needs and services provided under the forensic psychiatry program
Utilize critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conduct thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
Ensured patient safety by closely monitoring behaviors, administering medications as prescribed, and intervening during incidents of aggression or selfharm.
Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
Advocated for and strived to protect health, safety, and rights of patient.
Collaborated proactively with psychiatrists to adjust treatment plans based on observed changes in symptoms or behavior patterns among patients.
Built trust with patients from various cultural backgrounds through culturally competent care practices tailored to individual needs.
Explained useful coping methods to relieve depression and anxiety.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical manager with current information.
Assist in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Administer medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Communicate with healthcare team members to plan, implement and enhance treatment strategies.
Enhance patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Facilitate therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Work effectively in fast-paced environments.
Support, lead, and direct activities and staff to ensure effective, efficient, and consistent, high quality clinical service delivery
Establish goals in collaboration with an interdisciplinary team to ensure goals reflect the patient’s desired outcomes
Provide patients quality, holistic, specialized nursing care with complex mental illnesses
Providing safe, evidence-based therapeutic interventions across the care continuum, completing mental status assessments as well as CIWA, AIMS and COWS scales (when required)
Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
Registered Nurse (Part Time)
Niagara Region Senior Services
07.2022 - 03.2023
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Provided support for patients' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Implemented care plans for patient treatment after assessing physician medical regimens.
Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Registered Nurse
Niagara Health System-Welland Hospital
06.2022 - 08.2022
Worked within the Emergency Room Department as a RN dealing with acute health issues, providing care to admitted patients brought by ambulance or walk ins
Utilized critical thinking skills to prioritize nursing interventions based on patients acuity levels and individual needs.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Educated family members and caregivers on patient care instructions.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Evaluated patient histories, complaints, and current symptoms.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Monitored patient reactions after administering medications and IV therapies.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Public Health Nurse
Niagara Region Public Health and Emergency Services
09.2021 - 06.2022
Worked within the school health team utilizing knowledge of child and adolescent health issues to provide consultation to parents, school personnel, school council, health professionals, community agencies and community groups
Support the Ministry of Education Curriculum through teacher consultation, resource provision and classroom teaching/facilitation
Develop strong relationship building and knowledge of student and community health issues
Work collaboratively and interdisciplinary to develop evidence based comprehensive school health plans with a population health approach to address identified health topics
Use clinical skills in counseling, case management, consultation, contact tracing and identified sexual health outreach clinical services for adolescents in secondary school
Use skills in assessment, counseling/referral, health teaching, and health promotion for children and youth
Provide routine immunization for the school age population
Educated the public on disease prevention strategies through community presentations, workshops, and written materials.
Increased vaccination rates within the community through targeted campaigns and educational outreach efforts.
Strengthened relationships with community partners by participating in collaborative events focused on improving the local public health landscape.
Assessed and responded to individual and community health education needs.
Conducted needs assessments to determine which materials and services were warranted for each individual case.
Care Coordinator
Hamilton Niagara Haldimand Brant LHIN
07.2019 - 05.2022
Worked as Care Coordinator/Case Manager (RN) in both community and hospital setting, responsible for assessing, planning, coordinating, implementing, and reviewing patients’ care needs and services provided by the LHIN following Ministry of Health legislation and HNHB LHIN policies and procedures
Establish goals in collaboration with the patient to ensure goals reflect the patient’s desired outcomes, within the resource parameters of the LHIN
Reassess for ongoing eligibility and continuing needs for service, discharge services when appropriate
Provide patients with information about legislation, LHIN, patient rights and responsibilities, and services available
Assist patients to access alternative community resources by providing appropriate information and referral
Consult with or refer patients to appropriate specialists when conditions exceed scope of practice or expertise
Determine capability and assess for placement into long term care facilities and counsel patients and family regarding the placement process
Facilitate the process of placement into long term care facilities
Counsel or aid family members to assist them in understanding, dealing with, or supporting the patient
Review ALC list with Inpatient Unit Manager and plan for relevant programs as well as discharges where applicable
Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
Used company software and databases to maintain records of services performed and patient conditions.
Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
Built strong relationships with clients to deliver emotional support and companionship.
Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Improved communication among healthcare providers, streamlining the coordination of services for patients.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Supervisor
Region of Halton, Health Department, Healthy Schools & Communities Division
03.2021 - 06.2021
Worked as Supervisor COVID19 Vaccination Operations within the Healthy Schools & Communities Division
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Support, lead, and direct activities and staff to ensure effective, efficient and consistent, high quality clinical service delivery
Liaison with other management staff to ensure compliance with Ministry guidelines, Provincial Public Health Standards, legislation, and prescribed regulations and standards
Provide related consultation and support to clinic staff
Develop, implement, and maintain clinical policies, procedures, systems, and standardized protocols for the provision of consistent quality clinical services
Ensure infection prevention and control practices in clinical settings through training and ongoing monitoring
Monitor clinical practice, identify issues, and develop, recommend, and/or implement new/revised procedures and protocols
Oversee quality assurance regarding team performance and professional practice
Provide consultation for staff members in relation to safe clinical practices and implementation of COVID-19 Vaccine services
Participate on divisional, departmental, corporate and community committees as required
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Evaluated staff performance and provided coaching to address inefficiencies.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Clinical Screening/Quarantine Officer
Public Health Agency of Canada
07.2020 - 03.2021
Worked as Clinical Screening/Quarantine Officer within the Public and Travel Health program
Identify biosecurity risks at points of entry to Canada
Perform health assessments of international travellers and make determinations on the risk to public health
Apply principles and knowledge of the disease process in the management and control of communicable diseases
Work with colleagues and managers to support effective communication and case management
Act as the Public Health Agency of Canada’s representative to network, engage and work collaboratively with partners of a variety of organizations to permit and support effective application of the Quarantine Act and to achieve other Agency goals
Work with stakeholders to create change within the travelling public in support of health promotion
Ensure that all public health literature, notices to the public, posters, alerts, etc are clearly posted and implemented
Clinical Supervisor
Region of Waterloo, Public Health & Emergency Services, Infectious Diseases Division
02.2019 - 07.2019
Worked as Clinical Supervisor within the Infectious Diseases Division
Support, lead, and direct activities and staff to ensure effective, efficient and consistent, high quality clinical service delivery as well as data entry practices across the Division
Provide related technical advice and training
Liaison with other management staff to ensure compliance with Ministry guidelines, Provincial Public Health Standards, legislation, and prescribed regulations and standards
Supervise day-to-day operation of divisional clinical and immunization information services
Provide related consultation and support to clinic staff and divisional management
Develop, implement, and maintain clinical policies, procedures, systems, and standardized protocols across the Division for the provision of consistent quality clinical services
Oversee the development and maintenance of procedures/manuals
Ensure infection prevention and control practices in clinical settings through training and ongoing monitoring
Oversee clinic medical supply program budget; control and authorize purchase/cheque requisitions
Coordinate the purchasing, storage, and distribution of medical supplies for the Division, and coordinate the procurement, storage, and distribution of vaccines to the community
Participate as a member of the divisional management team (e.g., collaborates on divisional priorities, operational plans, policies/protocols/procedures)
Inform Director of significant and sensitive situations and issues
Monitor clinical practice, identify issues, and develop, recommend, and/or implement new/revised procedures and protocols
Coordinate ongoing annual training and provide technical advice to ensure staff is current and certified as required per medical directives
Mentor nursing staff to address performance issues related to quality clinical practice and medical directives
Provide on call coverage for communicable disease control
Contact government, ministries, agencies, local physicians/their staff, and advisory groups, coalitions, and community agencies for consultation, information sharing, vaccine distribution, and developing, negotiating, and mediating collaborative projects
Public Health Nurse
Wellington-Dufferin-Guelph Public Health
07.2016 - 02.2019
Worked as Public Health Nurse within the Vaccine Preventable Disease program
Involved with routine immunization for elementary school and high school students
Organizing and conducting school immunization and annual flu clinics as clinic lead
Performing immunization assessment of school age children, following medical directives for vaccinations, physical and clinical assessment of clients immunization clinics, referrals to community partners, utilizing software for documentation, vaccine administration, identifying gaps, linking clients to community partners, providing consultation, education, and health promotion as well as working with community partners across multiple levels to take action in creating supportive social, economic, and physical environments to reduce the risk of development and exposure to infectious diseases
Actively involved with Panorama software including immunization, vaccine inventory and adverse storage conditions modules
Performing annual cold chain inspections to ensure MOHLTC vaccine storage and handling protocols are in place
Educated the public on disease prevention strategies through community presentations, workshops, and written materials.
Increased vaccination rates within the community through targeted campaigns and educational outreach efforts.
Monitored trends in communicable diseases for early identification of potential outbreaks or emerging issues affecting the population''s health status.
Safely administered flu and pneumonia vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
Reduced disease transmission through administering immunizations and providing education on infection prevention.
Registered Nurse (Part Time)
Homewood Health Center
04.2015 - 10.2019
Worked as a registered nurse within the Acute Assessment Unit (Trillium admissions unit) and Addictions Medicine Unit
Utilized critical thinking skills to prioritize nursing interventions based on patients' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Utilizing Resident Assessment Instrument-Mental Health (RAI-MH) tool to assess newly admitted clients
Determining and implementing treatment plans and goals for assigned residents in collaboration with multidisciplinary team
Ensured patient safety by closely monitoring behaviors, administering medications as prescribed, and intervening during incidents of aggression or self-harm.
Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
Optimized clinical decision-making by conducting thorough psychosocial assessments upon admission and throughout patients'' stays.
Advocated for and strived to protect health, safety, and rights of patient.
Collaborated proactively with psychiatrists to adjust treatment plans based on observed changes in symptoms or behavior patterns among patients.
Built trust with patients from various cultural backgrounds through culturally competent care practices tailored to individual needs.
Explained useful coping methods to relieve depression and anxiety.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Public Health Nurse
Wellington-Dufferin-Guelph Public Health
06.2015 - 07.2016
Worked as Public Health Practice Consultant/Clinical Nurse Specialist within the Clinical Services Department
Providing leadership in drafting policies, procedures, processes, and medical directives
Working on key performance indicators and turnaround times
Identifying key areas of improvements in client care needs, reviewing best practices based on evidence informed research to support nursing practice, providing logistical oversight for clinic supplies and equipment by liaison with procurement, keeping track of inventory for different medical supplies including pharmaceutical products to support program objectives
Actively involved with revamping of program specific modules in Excelicare software for better client experience and uphold program objectives as well as developing online inventory management for statistical data of harm reduction supplies as required by Ministry of Health & Long-Term Care
Consulting and collaborating with Program Manager-Clinical Services for improving & supporting standard operating procedures as well as clinical operations
Liaison and collaborate with internal and external partners to deliver public health services to community by providing support to other program managers as required
Providing coverage to Program Manager-Clinical Services when required
Providing support, motivation, and direction to team members to help achieve program objectives by monitoring, evaluating and providing recommendations to management
Key member of Privacy Committee, Harm Reduction Committee, Newcomer Health Fair committee and Mental Health Strategy group
Preparing reports and presentations as required
Public Health Nurse
Wellington-Dufferin-Guelph Public Health
01.2014 - 06.2015
Worked as permanent full time Public Health Nurse within the Clinical Services Department
Involved with routine immunization, flu, sexual and travel health clinics
Working under medical directives to dispense treatment medication for STIs, health history assessments of patients at sexual health clinics, dispensing and providing counselling regarding birth control methods and pregnancy options
Provided vaccinations to toddlers, school age children, and elderly as required and due
Interpret immunization schedule for vaccinations and provide travel vaccines as per scheduled appointments
Access Travax for travel vaccine consultation
Performing venipuncture for the purpose of anonymous HIV testing, specimen collection for the purpose of STI testing, provision of injections and subsequent contact with clients and their partners to ensure completion of testing and treatment regimens; health education to at-risk groups including post-secondary school students and pregnant/parenting teens
Providing harm reduction supplies, counseling, and educating clients on harm reduction and facilitating harm reduction activities
Worked with individuals to determine specific needs based on general tests and refer them to other community resources.
Improved community health by conducting disease prevention and control programs.
Developed public health interventions for at-risk populations, reducing the spread of communicable diseases.
Prevented illness by education public on healthy practices to stop disease.
Assessed and responded to individual and community health education needs.
Monitored trends in communicable diseases for early identification of potential outbreaks or emerging issues affecting the population''s health status.
Safely administered flu and pneumonia vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
Public Health Nurse
Region of Peel, Health Services, Communicable Diseases Division
06.2013 - 01.2014
Worked as temporary full time Public Health Nurse within the Communicable Diseases Division
Involved with Vaccine Management and Physician Information and Healthy Sexuality Program team
Performing cold chain inspections, investigating cold chain incidents, providing education to community partners regarding cold chain protocols, providing counseling to clinic clients regarding birth control methods, pregnancy options and STI prevention, including appropriate referrals; interventions practicing under the authority of medical directives such as performing venipuncture for the purpose of anonymous HIV testing, specimen collection for the purpose of testing for STIs, provision and dispensing of birth control methods and Plan B emergency contraception and provision of injections; consultation with family physicians to determine provision of appropriate treatment for reported positive STI’s and subsequent contact with clients and their partners to ensure completion of testing and treatment regimens; health education to at-risk groups including post-secondary school students and pregnant/parenting teens
Educated the public on disease prevention strategies through community presentations, workshops, and written materials.
Increased vaccination rates within the community through targeted campaigns and educational outreach efforts.
Registered Nurse
Secure Treatment Unit, St. Lawrence Valley Correctional & Treatment Center-Royal Ottawa Healthcare Group
11.2012 - 06.2013
Worked as a part time Registered Nurse within the Secure Treatment Unit (3 East) and Forensic Treatment Unit
Utilizing Resident Assessment Instrument-Mental Health (RAI-MH) tool to assess newly admitted residents
Conducting physical examinations i.e
Collection of specimen samples for screening, administering T.B
Tests, vaccinations, conducting interviews for medical and psychiatric history, suicide risk and any special needs
Determining and implementing treatment plans and goals for assigned residents in collaboration with multidisciplinary team
Providing health care related interventions, counseling, and advocating for resident’s health care services
Participating in resident treatment conferences; analyzing residents’ care plan, observing, assessing and documenting for necessary changes; recommending group therapies for assigned residents; documenting updates in Kardex and completing conference notes; planning resident discharge with multidisciplinary healthcare team
Assessed patients' mental status regularly, allowing for timely interventions when necessary.
Collaborated with psychiatrists to develop individualized treatment plans, ensuring optimal patient care.
Administered psychiatric medications accurately and safely, contributing to the stabilization of patients'' symptoms.
Promoted a positive therapeutic milieu within the inpatient setting through consistent implementation of behavioral management techniques.
Decreased the risk of patient self-harm through continuous monitoring and creating a safe environment.
Enhanced therapeutic communication skills by actively listening and empathizing with patients during their recovery process.
Public Health Nurse
Leeds, Grenville and Lanark District Health Unit
11.2012 - 06.2013
Worked as temporary full time Public Health Nurse within the Community Health Protection department
Involved with routine immunization, flu, sexual health and travel health clinics
Organizing and conducting school immunization and annual flu clinics as clinic lead
Coordinating and case managing with team members, health care professionals in the community and other health unit staff to carry out follow-up and investigation of outbreaks of reportable diseases, following medical directives for STIs, handling of urine and venous blood sample for STI screening, dispensing of treatment medication for STI, physical and clinical history assessment of patients at sexual health clinics, referrals to community partners, contact tracing, delivery of specified clinical services, utilizing iPHIS for documentation and case management, vaccine administration, identifying gaps, linking clients to community partners, providing consultation, education, and health promotion as well as working with community partners across multiple levels to take action in creating supportive social, economic, and physical environments to reduce the risk of development and exposure to infectious diseases
Actively involved with Panorama project management
Improved community health by conducting disease prevention and control programs.
Assisted in the development of culturally sensitive materials for diverse communities, facilitating increased understanding of available services and resources.
Increased immunization rates through the implementation of vaccination clinics and education programs.
Evaluated public health policies and programs for effectiveness, recommending necessary changes based on data analysis.
Performing annual cold chain inspections to ensure MOHLTC vaccine storage and handling protocols are in place
Education
Bachelor of Science - Nursing
LAURENTIAN UNIVERSITY
Sudbury, ON
04.2012
Medical Laboratory Assistant certificate - undefined
CENTENNIAL COLLEGE
Scarborough, ON
08.2008
Master of Business Administration - Business Administration
Canadian Institute of Management and Sciences
Lahore, Punjab
12.1996
Skills
Total of144 months of clinical experience
BLS
Good knowledge of computer desktop operation and Microsoft office programs
Niagara Region Public Health and Emergency Services
09.2021 - 06.2022
Supervisor
Region of Halton, Health Department, Healthy Schools & Communities Division
03.2021 - 06.2021
Clinical Screening/Quarantine Officer
Public Health Agency of Canada
07.2020 - 03.2021
Care Coordinator
Hamilton Niagara Haldimand Brant LHIN
07.2019 - 05.2022
Clinical Supervisor
Region of Waterloo, Public Health & Emergency Services, Infectious Diseases Division
02.2019 - 07.2019
Public Health Nurse
Wellington-Dufferin-Guelph Public Health
07.2016 - 02.2019
Public Health Nurse
Wellington-Dufferin-Guelph Public Health
06.2015 - 07.2016
Registered Nurse (Part Time)
Homewood Health Center
04.2015 - 10.2019
Public Health Nurse
Wellington-Dufferin-Guelph Public Health
01.2014 - 06.2015
Public Health Nurse
Region of Peel, Health Services, Communicable Diseases Division
06.2013 - 01.2014
Registered Nurse
Secure Treatment Unit, St. Lawrence Valley Correctional & Treatment Center-Royal Ottawa Healthcare Group
11.2012 - 06.2013
Public Health Nurse
Leeds, Grenville and Lanark District Health Unit
11.2012 - 06.2013
Medical Laboratory Assistant certificate - undefined
CENTENNIAL COLLEGE
Master of Business Administration - Business Administration
Canadian Institute of Management and Sciences
Bachelor of Science - Nursing
LAURENTIAN UNIVERSITY
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