Asheerah Hulkorey
sale associate
Montreal,QC
Summary
Dedicated transportation logistics professional seeking to leverage expertise in supply chain optimization and operational efficiency to contribute to a dynamic team. Aspiring to drive cost-effective solutions, enhance delivery networks, and grow into leadership roles within the industry.
Overview
4
4
years of professional experience
Work History
Sales Associate Supervisor
Maxi & Cie
01.2023 - Current
- Operated cash registers and handled transactions with 99% accuracy over a 12-month period
- Provided excellent customer service by assisting with inquiries and resolving complaints, contributing to increased customer satisfaction scores
- Balanced cash drawers at the end of shifts, ensuring accuracy and compliance with store policies
- Trained new employees in cash register operations and customer service best practices
- Reduced checkout waits times by implementing more efficient transaction processes
- Processed returns, refunds, and exchanges in line with store guidelines
Customer Service Representative
Cim Finance
01.2021 - 05.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Diploma - Transportation Logistics
College Lasalle Montreal
Montreal, QC01.2025
Diploma - Iata
IATA Aviation
Mauritius01.2018
Higher School Certificate - Languages
ICCVDP
Mauritius01.2017
Skills
- Supply Chain Optimization
- Customer Service Excellence
- Team Leadership & Training
- Cash Register & Transaction Accuracy
- Problem Solving & Issue Resolution
- Efficiency Improvements
- Organizational Skills
- Communication & Interpersonal Skills
Languages
English
French
Timeline
Sales Associate Supervisor
Maxi & Cie
01.2023 - Current
Customer Service Representative
Cim Finance
01.2021 - 05.2022
Diploma - Transportation Logistics
College Lasalle Montreal
Diploma - Iata
IATA Aviation
Higher School Certificate - Languages
ICCVDP
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