Ashley Ayala, PHN, RN
Sacramento
Summary
Experienced Public Health Nurse and Registered Nurse with six years in community-based care and chronic disease management. Collaborates with multidisciplinary teams to enhance health outcomes for medically complex patients. Expert in addressing care barriers and facilitating access to services through culturally responsive education.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Private Duty Registered Nurse
Always Home Nursing Services
Sacramento, CA
01.2021 - Current
- Provide ongoing in-home nursing care for a medically complex patient requiring extensive coordination among physicians, therapists, pharmacists, caregivers, and community resources.
- Implement patient-led medication and routine schedules that have improved adherence and prevented hospital readmissions for at least nine months from bimonthly readmissions.
- Collaborated with physicians, therapists, caregivers, pharmacists, and community resources to identify and address barriers to care, enhancing treatment continuity.
- Identify barriers to healthcare access and connect patients with appropriate community resources.
- Develop interdisciplinary treatment plans that support independence and chronic disease self-care management.
RN Case Manager
Interim HealthCare
Citrus Heights, CA
02.2022 - 07.2022
- Coordinated patient care plans, ensuring adherence to treatment protocols and guidelines.
- Conducted comprehensive assessments to identify patient needs and develop tailored interventions.
- Collaborated with interdisciplinary teams to optimize patient outcomes and continuity of care.
- Administered wound care and delivered educational support to patients and families.
- Guided patients in securing necessary healthcare services to enhance accessibility and overcome care barriers.
Lead Pharmacy Technician
CVS Pharmacy
Davis, CA
01.2014 - 01.2017
- Promoted to lead pharmacy technician due to demonstrated leadership and high performance.
- Onboarded eight technicians and five interns, streamlining integration into pharmacy operations.
- Trained team on new software system and implemented pharmacy workflow, enhancing operational efficiency.
- Worked daily with Medi-Cal, Medicaid, private insurance representatives, physicians, and patients to obtain prior authorizations.
- Provided patient advocacy, insurance navigation, resolved medication access barriers while exceeding 95% patient satisfaction goals.
Education
Bachelor of Science - Nursing
California State University San Marcos
San Marcos, CA05-2020
Bachelor of Arts - English
University of California Davis
Davis05-2011
Skills
- Patient Advocacy
- Care Coordination
- Case Management
- Disease management
- Resource coordination
- Medi-Cal/Medicaid
- Patient Assessment
- Health Promotion
- Patient/Family Education
- Team Collaboration
- Patient Support
- Staff Training
Certification
- Registered Nurse 95235136 (Expires December 2027)
- Public Health Nurse 560041 (Expires December 2027)
- BLS (Expires August 26, 2026)
- California Driver's License D7743174
Timeline
RN Case Manager
Interim HealthCare
02.2022 - 07.2022
Private Duty Registered Nurse
Always Home Nursing Services
01.2021 - Current
Lead Pharmacy Technician
CVS Pharmacy
01.2014 - 01.2017
Bachelor of Science - Nursing
California State University San Marcos
Bachelor of Arts - English
University of California Davis