A'shanti Bowier
Los Angeles
Summary
Professional, Diligent, and Hardworking student ready to contribute solid effort as a team member. Thorough and highly organized with excellent communication skills. Reliable worker with a strong work ethic and ready to meet goals for company success.
Overview
3
3
years of professional experience
Work History
Security Officer
Allied Universal Security Services
12.2020 - 12.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Conducted regular patrols of key areas
- Wrote detailed reports on property damage, theft, unauthorized persons and unusual incidences
Office Assistant (Internship)
Children's Hospital Of Los Angeles
08.2023 - 11.2023
- Welcomed visitors and alerted staff to arrivals of scheduled appointments
- Completed clerical tasks such as filing, copying, and distributing mail
- Interacted with customers to provide information
- Maintained and updated office records
Customer Service Specialist
Walmart
10.2020 - 05.2021
- Enhanced customer satisfaction by resolving issues promptly and professionally.
- Increased customer retention rates by providing exceptional problem-solving skills and personalized solutions.
- Ensured timely follow-up on pending cases, reducing the number of unresolved issues significantly over time.
Education
Communications
California State University Northridge
Northridge, CA2024
Skills
- Customer relations
- Account Management
- Communication
- Daily Incident Reporting
- Incident Response
Timeline
Office Assistant (Internship)
Children's Hospital Of Los Angeles
08.2023 - 11.2023
Security Officer
Allied Universal Security Services
12.2020 - 12.2023
Customer Service Specialist
Walmart
10.2020 - 05.2021
Communications
California State University Northridge
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