Ashanta Chambers
Brampton,ON
Summary
Adept at elevating customer experiences, I honed my skills in high-volume environments like R & R Vybz, mastering time management and problem-solving. My journey across roles from Sales Associate to Head Bartender showcases a track record of fostering teamwork, enhancing service quality, and boosting sales through exceptional customer engagement.
Overview
5
5
years of professional experience
Work History
Sales Associate
H&M Clothing
01.2024 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Bartender
Wild Wing Restaurant
01.2023 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender/Sever
Central Bar & Grill
08.2021 - 12.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Head Bartender
R & R Vybz
10.2022 - 11.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Sever
St. Louis Bar and Grill
06.2022 - 11.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Sales Associate
Old Navy
09.2019 - 03.2020
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Gap Outlet
03.2019 - 07.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Westview Centennial Secondary School
Toronto, ON06.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Reliable and punctual
- Flexible Schedule
Languages
English
Timeline
Sales Associate
H&M Clothing
01.2024 - 08.2024
Bartender
Wild Wing Restaurant
01.2023 - 05.2023
Head Bartender
R & R Vybz
10.2022 - 11.2022
Sever
St. Louis Bar and Grill
06.2022 - 11.2022
Bartender/Sever
Central Bar & Grill
08.2021 - 12.2022
Sales Associate
Old Navy
09.2019 - 03.2020
Sales Associate
Gap Outlet
03.2019 - 07.2019
High School Diploma -
Westview Centennial Secondary School
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