Ashan Prince Dionesious
Scarborough,ON
Summary
Dynamic professional with a proven track record at Longos, excelling in customer service and complaint resolution. Skilled in scanner operations and adept at fostering positive customer experiences. Demonstrated ability to enhance team productivity and efficiency, with a focus on achieving results through effective collaboration and time management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Longos
Toronto, Ontario
09.2024 - Current
- Answered customers' questions and provided information on store procedures or policies.
- Accepted cash and credit card payments, issued receipts and provided change.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Discounted purchases by scanning and redeeming coupons.
- Helped with purchases and signed customers up for rewards program.
- Offered customers carry-out service at completion of transaction.
- Resolved customer complaints professionally in accordance with company policy.
- Scanned items and checked pricing on cash register for accuracy.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Processed sales transactions to prevent long customer wait times.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Verified customer age requirement for alcohol or tobacco purchases.
- Collected payments and provided accurate change.
- Ensured compliance with all safety regulations within the store environment.
- Greeted customers promptly and responded to questions.
- Checked personal identifications during alcohol and tobacco sales.
- Welcomed customers, offering assistance to help find store items.
Staff Member
Youth For Christ
Jaffna, Sri Lanka
12.2019 - 08.2023
- Participated in team meetings, presentations and special events.
- Participated in the planning of special events and promotions for the organization.
- Trained newly hired employees regarding company policies and operations.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Coordinated employee schedules and maintained accurate timekeeping records.
- Collaborated with staff teams to achieve work goals and adhere to deadlines.
Education
Bachelor of Science - Software Engineering
Esoft Metro Campus
Jaffna09-2023
High School Diploma -
St. Johns College
Jaffna08-2020
Skills
- Product restocking
- Accurate Drawer Balancing
- Returns processing
- Scanner operations
- Daily reporting
- Complaint resolution
Languages
Tamil
Native/ Bilingual
English
Full Professional
Sinhala
Elementary
Certification
BEng (Hons) Software
Sri Lankan driving license holder (bike and car)
Accomplishments
I got the Scholastic Excellence Award for the GCE O/L
Conducted a workshop on social media for diploma students
Affiliations
- Can play drums and guitar
- Very good singer and speaker
- Karate athlete
References
References available upon request.
Timeline
Cashier
Longos
09.2024 - Current
Staff Member
Youth For Christ
12.2019 - 08.2023
Bachelor of Science - Software Engineering
Esoft Metro Campus
High School Diploma -
St. Johns College
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