Developed strong organizational and multitasking abilities in fast-paced office environment. With background in collaborative and fast-paced financial environment, developed strong analytical and problem-solving skills. Seeking to transition into new field, leveraging these skills to drive success in diverse roles.
Overview
16
16
years of professional experience
Work History
Financial and Budget Administrator
Global Montessori School
09.2020 - Current
Ensured proper and accurate bookkeeping of all financial transactions based on bank accounts.
Created and updated daily transactions in QuickBooks Desktop.
Managed all account receivables, including parent fee accounting/collection using our tracking software and rental income.
Managed all account payables for the entities, including liabilities and regular bill payments such as invoices.
Monitor cash flow and ensure adequate liquidity to meet organizational needs.
Prepare detailed budget reports and financial analyses for management review.
Administered HR responsibilities, including employee records, pay stubs, payroll, source deductions, and Records of Employment (ROEs).
Generated all financial, account receivable, and payable reports.
Identified cost-saving opportunities and implemented process improvements.
Assisted in the preparation of long-term financial forecasts and strategic plans.
Senior Processing Associate
Tata Consultancy Services India Private Limited
07.2015 - 04.2018
Worked For Access Management Process
Granted and revoked access for users
Generated ID’s, created accounts for different application of users
Responsible for provisioning support which includes ticket management AND customer service
Knowledge of methodology with security rights, permissions and groups, experience with Active Directory, CA Service Desk, and Mainframe
Worked for CITI Bank Mortgage Underwriting Process
Need to audit the loan files purchased by CITI group from other financial institutions
Need to verify pay slips, bank statements, Tax Returns, credit reports, Appraisal Report, Lease and Sale Agreement, Insurance Document and many more
Provide quality control and post-closing responses in a timely manner
After reviewing the complete loan reviewer approve or reject the loan basis of the verification
After completion of auditing the loan file CITI group sale the loan to Fannie Mae
Senior Processing Executive
COGNIZANT BPS
07.2014 - 07.2015
Worked for Travelers Underwriting Process – Personal Insurance (HOME AND AUTO)
Review insurance applications for compliance and adherence
Assess clients’ background information and financial status
Keep detailed records of policies underwritten and decisions made
After reviewing the complete file reviewer used to approve or reject the claim of the policy holder
Worked for Quote Acceptance Package – Personal Insurance of Traveler’s
Need to send the Quote Acceptance Package to the customer which includes policy information and state forms which the customer needs send back after completing the forms with signature
Once we receive the Quote Acceptance Package need to review the package and accept/reject the policy
Senior Team Member
BA Continuum India Pvt Ltd. (A Non-Subsidiary of Bank of America)
04.2010 - 06.2014
Worked under Short Sale Intake Process of Home Loans & Legacy Assets Servicing Department of Mortgage as a Trainer and have complete knowledge of mortgage cycle
Prepared training manuals, process flow charts and BPM
Use to handle process trainings, queries, LOB calls and new process migrations
HANDLED AND COMPLETED 1 YEAR ACCOUNTING PROJECT
Worked with an accounting project named Wire Phone Doc Support
In Wire Phone Doc Support need to review the accounts of Bank of America customer who initiated the money transfer online via wire
Customer Service Executive
IBM Daksh
12.2008 - 03.2010
Handled inbound calls from high end customer of Airtel
Resolved client issues and queries about the product and services
Follow the procedure, guidelines provided and implement it while troubleshooting queries
Used to provide Technical and Non-Technical Assistance to Airtel customers
Education
Bachelor of Science - Computer Science
Kamla Nehru College
01.2008
Higher Secondary School -
Kamla Nehru College
01.2004
Senior Secondary School -
J.N.Tata Parsi Girls’ High School
01.2002
Skills
Financial Analysis and Reporting
Budgeting and Forecasting
Advanced Analytical Skills
Attention to Detail
Risk Assessment in Lending
Meticulous Attention To Detail
Variance Analysis
Cost Analysis and Reduction
Excellent Communication and Presentation Skills
SQL Query Navigation and Query Development
ServiceNow Expertise
Proficient in MS Word, Excel and Powerpoint
Remote Team Communication
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Financial and Budget Administrator
Global Montessori School
09.2020 - Current
Senior Processing Associate
Tata Consultancy Services India Private Limited
07.2015 - 04.2018
Senior Processing Executive
COGNIZANT BPS
07.2014 - 07.2015
Senior Team Member
BA Continuum India Pvt Ltd. (A Non-Subsidiary of Bank of America)