To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Aldo
03.2023 - Current
Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
Assistant/Operations Manager
M.A.C Cosmetics
11.2013 - 01.2023
Coordinate daily customer service operations (e.g Sales processes, orders and payments)
Track the progress of weekly, monthly, quarterly and annual objectives
Supervise and motivate staff to perform their best
Analyze consumer behavior and adjust product positioning/ Research emerging products and use information to update the store’s merchandise and promotions
Make sure all employees adhere to company’s policies and guidelines.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects tasks.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Bachelor's degree in Human Resources -
York University
08.2020
Bachelor of Arts - Media Arts
Humber College
Toronto, ON
04.2016
Skills
Honest and hardworking; a quick learner, flexible and reliable
Value the importance of customer service and customer satisfaction
Possesses a positive, respectful and courteous attitude Remain a professional in all situations
Organized, punctual and trustworthy
Strong ability to interact efficiently with people