With over 7 years of experience in the healthcare field, I have gained valuable insights and honed my skills as a supervisor at Tim Hortons, while also acquiring valuable retail experience. These diverse experiences have played a pivotal role in shaping me into the professional I am today and have opened numerous doors of opportunity for me to excel in my career.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Health Care Aide/Personal Support Worker/UCP
Chartwell Retirement Residences/CBI Healthcare
12.2019 - Current
Maintains confidentiality and privacy as per legislation
Directed all inquiries regarding residents' care and health matters to the Nurse on Duty
Dealt tactfully and respectfully with residents/families/visitors, Customer service oriented
Performed duties as per the job routine established by the facility, such as dietary, housekeeping and laundry duties in an efficient and safe manner
Collaborated with other team members to promote team work and fair distribution of work duties
Shared responsibility for the effective use of nursing and resident supplies and equipment, as well as for the care of residents' personal belongings
Attended and participated in continuing education training as scheduled by the Home
DRO/Poll Clerk
Elections Canada
01.2018 - Current
Posted signs, instructions and statutory notices for incoming voters to see
Addressed voter questions and concerns
Checked elector identification and eligibility and marked elector numbers in register
Attended appropriate training sessions and information briefings
Maintained ballot secrecy and confidentiality
Prepared, cleaned and maintained polling stations
Marked elector numbers and ballot paper numbers in corresponding registers
Opened and closed polling booths
Issued and collected voter ballot papers
Reported progress and concerns to Duty Returning Officer and Presiding Officer
Enhanced voter experience by providing clear instructions and guidance on the voting process
Handled sensitive voter information with care and confidentiality, maintaining trust in the electoral system
Performed personal care and other assigned duties as per the resident's plan of care while assuring the comfort and safety of the resident
Participates in the development of the resident's plan of care by communicating current and accurate information to assist in the formulation of a comprehensive plan of care
Reported to the charge nurse for any concerns that may affect the health, physical or emotional wellbeing and/or safety of the resident
Patient Sitter
Global Health Care
10.2018 - 10.2019
Provided close observation of patients
Monitored, redirected and provided a secure environment for high-risk patients who are often mentally, combative abusive and actively suicidal
Fed patients who are unable to feed themselves
Give positive companionship and support to patients
Provided assistance with walking, moving in and out of bed
Watched over patients to assure they were safe and comfortable
Assisted with transferring and escort services throughout the hospitals
Supervisor/Team Member
Tim Hortons
07.2011 - 07.2017
Managed cash drawers and cash pick ups
Guaranteed that all products and packaging are properly merchandised and stocked
Listened to customer queries and complaints acting to resolve them quickly
Trained, orientated and monitored new team members
Packed and served the ordered meals as per client preference
Provided timely and courteous food and beverage services
Sales Associate/Cashier
Marshalls
06.2013 - 09.2014
Welcomed customers to the store and assisted them to locate items they were looking for
Always paid attention to maintain racks and ensured displays were organized
Handled customers with delicacy, listening empathically while still maintaining company policy
Education
Diploma - Personal Support Worker
Trios College
Toronto, ON
03.2022
High School Diploma - undefined
Hillcrest High School
06.2015
Skills
Alzheimer's Care
Home Care
Meal Preparation
Nursing
Cleaning Experience
Laundry
Medication Administration
Vital Signs
Caregiving
Senior Care
Cooking
Hospital Experience
Dementia Care
Developmental Disabilities Experience
Certification
Personal Support Worker, 2021-03-01, 2022-03-01, Trios College
Care Giver/Personal Care Aide at The Birches At Newtown Personal Care And Memory CareCare Giver/Personal Care Aide at The Birches At Newtown Personal Care And Memory Care