Asha Jhamtani

· Deliver committed productivity, and productivity improvement through Lean Six Sigma, analytics, and Digital levers

· Partnering with businesses to plan quarterly/annual transformation Roadmap for diverse initiatives.

· Responsible for leading technology-based business improvement processes and strategies to drive Digital Maturity

· Identifying process gaps & automation opportunities for risk minimization, accuracy & efficiency improvement

· Leading and ensuring governance for adequate controls in place for revenue leakage.

. Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.

· Established a Center of Excellence for two clients across multiple locations, yielding notable resource efficiency and a reduction in FTE

· E2E project management of RPA/AI-based automation Opportunities (Part of Lean Six Sigma Chatbot)

· Identification of Lean & Six-Sigma projects and mentoring the projects throughout the project journey (Mentored more than 25 projects in one year span)

· Conduct Value Stream Maps to identify process efficiency & further improve it

· Act as a bridge between onshore and offshore teams for all quality-related activities.

· Drove organizational improvements in customer satisfaction scores and key metrics impacting revenue and profitability.

· Improved organizational resource utilization, better leveraging current resources, and controlling excess expenditure using Time & Motion Study.

· Driving multiple ideation drives like Xcelerate, Lenovation and Value Stream Shops to identify process efficiency

• Delivered software solutions consistent with the product roadmap, release plan milestones, and key performance indicators.
• Reduced operating costs by 15% by streamlining business processes.
• Improved process automation end-user knowledge, producing documentation on protocols, system modifications, and programming flows.
• Diminished project gaps, ensuring smooth inventory workflow while reducing task duplication.
• Met program performance, usability, and scalability criteria by translating business requirements into high-level conceptual design.
• Educated users on automation systems and features.
• Determined the financial impact of potential investments and provided detailed risk assessment to strengthen business decision-making.
• Conducted root cause analysis to formulate countermeasures to business mistakes and improve operations.
• Identified process bottlenecks, implementing policy and procedure updates to improve efficiency.

• Transitioned one of the processes of an insurance company from the United States, which involves:
• Preparation of Account Reconciliation Monitoring Sheet
• Preparation of monthly Control Ledgers Premium receivables reconciliations
• Preparations of Financial Reporting, AP, and Account Reinsurance Reconciliations by pulling the data from various sub-ledgers like Quantum, People Soft, AP module, SBS, resolving the open items or UN reconciled balance and then signing it off on People Soft Rec
• Tool
• Preparation of Journal entries to clear ledger balances
• Handling various Finance projects including Accounting Flow Documentation Project
• Proposed Lean Ideas improving accuracy and reduction in manual efforts and reduction of cycle time of the task
• A Key team member for one of the Six Sigma projects where we reduced the $150 M value exposure of un-reconciled line items.