Asha Honen
Toronto,Canada
Summary
Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with customers and business executives.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
9
9
years of professional experience
Work History
Hair Stylist Assistant
Ruth’s Hair Essentials
01.2015 - 01.2016
- Provided cutting, styling, shampooing, colouring and other hair care services
- Stocked towels, products, and retail inventory
- Answered phones and schedule several appointments
- Gathered feedback from customers to make sure they had a pleasant experience
- Built and maintained relationships with regular clients
Waitress
Connaught Fish and Chips
01.2017 - 01.2018
- Greeted customers and helped them to their tables
- Processed customer orders and recorded them in the restaurant database
- Cleaned and arranged eating, service, and kitchen spaces
- Ensured all orders are delivered to the customers in a timely manner
- Responded to customer inquiries, issue receipts, and record customer suggestions
Volunteer Staff
Wally’s World
01.2017 - 01.2018
- Preparing restaurant tables with special attention to sanitation and order
- Attended to customers upon entrance to the restaurant
- Presented menus, served and helping customers select food/beverages
- Cleaned the kitchen and maintained high standards of hygiene
Waitress
Souperlicious
09.2022 - 01.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Proved successful working within tight deadlines and a fast-paced environment.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Increased sales significantly by upselling higher-end products to customers.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Inspected dishes and utensils for cleanliness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Program Coordinator
ENAGB Indigenous Youth Agency
06.2023 - 05.2024
- Provide program for youth 12-29
- Clean everyday
- Take youth on outings
- Play games with the youth
- Create a program Calendar every month
- Team up with other facilities for programs
- Reach out to facilities for programs
Education
Kitchen masters Certificate - undefined
01.2020
Delta Secondary School - undefined
Delta Secondary School
Hamilton, Ont.01.2017
Skills
- Marketing materials
- Sales partnership development
- Promotional planning
- Program branding
- Program management
- Expense tracking
- Program optimization
- Community building
- Scheduling proficiency
- Facility management
- Data management
- Project coordination
Languages
English
Full Professional
Certificates And Training
- Kitchen Masters Certificate, 01/01/20
- Food Handler Certificate, 01/01/21
- CPR, 01/01/21
- AODA, 01/01/21
- WHMIS, 01/01/21
- Worker Health and Safety, 01/01/21
Timeline
Program Coordinator
ENAGB Indigenous Youth Agency
06.2023 - 05.2024
Waitress
Souperlicious
09.2022 - 01.2023
Waitress
Connaught Fish and Chips
01.2017 - 01.2018
Volunteer Staff
Wally’s World
01.2017 - 01.2018
Hair Stylist Assistant
Ruth’s Hair Essentials
01.2015 - 01.2016
Kitchen masters Certificate - undefined
Delta Secondary School - undefined
Delta Secondary School
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