Ash Mikich
Hamilton,ON
Summary
Compassionate, highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SPECIAL NEEDS SUPPORT WORKER
Empowering Support Services
03.2024 - Current
- Assists clients with special needs, enhancing daily living and fostering independence in a day program setting.
- Implement innovative strategies to engage clients, boosting developmental progress.
- Facilitated community integration by organizing outings and events designed to promote social connections.
- Navigated challenging behaviors effectively using de-escalation techniques, maintaining a calm environment for all involved parties.
Cosmetician/Retail Merchandiser
Shoppers Drug Mart
01.2020 - Current
- Boosted retail sales through effective product demonstrations and educating clients on proper application techniques.
- Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
RESTAURANT SUPERVISOR
Incline Coffee Co
03.2023 - 08.2024
- Monitored floor volume and assisted with seating, serving and communication to maintain coverage and guest satisfaction
- Passionately directs and elevates team performance ensuring top-tier service
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
ANIMAL CARE ATTENDANT (CO-OP)
Little Rays Reptile Zoo And Nature Centre
09.2016 - 06.2018
- Accomplished dietary needs with precision ensuring optimal animal nutrition and care
- Assisted educational/ interactive demonstrations of exotic species to guests
- Designed new enrichment activities to stimulate positive animal behaviour
Jewelry Associate
Peoples Jewelry
01.2023 - 01.2024
Barista
Starbucks
01.2022 - 01.2023
Sales Associate
Crazy Bills
01.2021 - 01.2022
Jewelry Associate
Peoples Jewelry
01.2023 - 01.2024
Team Member
Tim Horton's
01.2015 - 01.2020
ANIMAL CARE ATTENDANT
Urban Zoo
08.2023 - 04.2024
- Managed daily care for birds, reptiles as well as small animals ensuring optimal health and habitat conditions
Education
CERTIFICATE - GENERAL ARTS & SCIENCE
Mohawk College
Hamilton, ON08.2020
Skills
- Personal care assistance
- Crisis Management
- Critical thinking
- Customer/client relationship building
Certification
Crisis Intervention Training (CPI) - Safe Management Group
Additional Work History
- Peoples Jewellers - Seasonal Jewelry Consultant (2023-2024)
- Starbucks - Barista (2022-2023)
- Crazy Bills - Sales Associate (2021-2022)
- Tim Hortons - Team Member/ Baker (2015-2021)
Timeline
SPECIAL NEEDS SUPPORT WORKER
Empowering Support Services
03.2024 - Current
ANIMAL CARE ATTENDANT
Urban Zoo
08.2023 - 04.2024
RESTAURANT SUPERVISOR
Incline Coffee Co
03.2023 - 08.2024
Jewelry Associate
Peoples Jewelry
01.2023 - 01.2024
Jewelry Associate
Peoples Jewelry
01.2023 - 01.2024
Barista
Starbucks
01.2022 - 01.2023
Sales Associate
Crazy Bills
01.2021 - 01.2022
Cosmetician/Retail Merchandiser
Shoppers Drug Mart
01.2020 - Current
ANIMAL CARE ATTENDANT (CO-OP)
Little Rays Reptile Zoo And Nature Centre
09.2016 - 06.2018
Team Member
Tim Horton's
01.2015 - 01.2020
CERTIFICATE - GENERAL ARTS & SCIENCE
Mohawk College
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