ASWANT AWANRAG
SURREY,BC
Summary
Talented parts advisor bringing strong background in automotive parts sales Recommends items to customers and coordinates smooth deliveries. Knowledgeable parts person proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.
Sells parts consistently by using expertise in customer relations and consultative selling. Maintains clean, organized and well-stocked parts areas.
Energetic parts person with 11 years of experience developing and executing superior sales strategy to drive revenue growth.
Proficient in cdk and well-practiced in leveraging excellent communication skills competencies to close sales Astute negotiator with excellent communication and strong record of recommending products to meet individual customer needs.
Willing to take on any task to support team and help business succeed.
Offers strong skill and abilities Dedicated professional with demonstrated strengths in customer service, time management and trend tracking.
Good at troubleshooting problems and building successful solutions.
Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
Skilled Parts Sales Associate with expertise in sales, service and compliance. Flexible team player with strong problem-solving and interpersonal abilities.
Overview
11
11
years of professional experience
Work History
Parts Advisor
Go North Surrey GM
10.2021 - Current
- Assisted customers with selecting optimal parts based on need, preferences and budget targets
- Helped coordinate installations by reviewing parts for proper sizing and placement
- Kept parts department clean and professional with regularly updated and restocked displays
- Maintained and updated logs and accounts with sales, backorders and payments
- Priced parts and accessories accurately using proper pricing source and kept computer system up to date
- Promoted parts products to customers through in-store displays and conversational suggestions
- Microsoft Word
- Work planning
- Order documentation
- Parts promotion
- Parts recommendation
- Problem solving
- Word processing
- Sales strategy development
- Data analysis, - Completed daily deliveries and pick-ups across service area for dealer parts department
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Trained and mentored junior employees on regulations, best practices and performance strategies.
- Worked with service team to coordinate parts orders for planned repairs
- Identified proper replacement parts by inspecting old parts
- Leveraging parts knowledge and performing research through manufacturers and other sources
- Contributed to accurate inventory recordkeeping by properly documenting each sale and completing regular cycle counts
- Received shipments, verified items against paperwork and recorded items received using CDK
- Researched obsolete and hard-to-find replacements parts to fulfill customer requests
- Provided parts information to customers, including substitutions or modifications to address out-of-stock items.
Parts Advisor
Barnes Wheaton GM
07.2012 - 10.2021
- Assisted customers with selecting optimal parts based on need, preferences and budget targets
- Maintained and updated logs and accounts with sales, backorders and payments
- Helped coordinate installations by reviewing parts for proper sizing and placement
- Priced parts and accessories accurately using proper pricing source and kept computer system up to date
- Received and processed daily parts orders for storage, shipment and customer pickup
- Contributed to accurate inventory recordkeeping by properly documenting each sale and completing regular cycle counts
- Provided parts information to customers, including substitutions or modifications to address out-of-stock items
- Received shipments, verified items against paperwork and recorded items received using Quorum
- Maintained parts inventory, including managing purchasing functions, documenting inventory transactions and auditing inventory parts to identify and resolve issues
- Displayed merchandise in retail areas to promote sales and introduce new products
- Researched cost-effective shipping methods and carriers to manage shipments within company budget
- Ordered parts from various distributors to fulfill demands
- Maintained clean and neat parts counter and sales floor
Education
Automotive Service Technician - Automotive Service Technician LEVEL 1
Vancouver Community College
Vancouver, BC06.2013
General Motors Parts Certification - Parts And Warehousing Foundation
GM Center Of Learning
Aldergrove, BC07.2018
Skills
- Display building
- Positive attitude
- Team Collaboration
- Vehicle Operations Knowledge
- Vendor Relations
- Return Processing
- Ordering Parts
- Inventory Management
- Shipment Processing
- Handling Materials
- Product recommendations
- Parts Recommendation
Timeline
Parts Advisor
Go North Surrey GM
10.2021 - Current
Parts Advisor
Barnes Wheaton GM
07.2012 - 10.2021
Automotive Service Technician - Automotive Service Technician LEVEL 1
Vancouver Community College
General Motors Parts Certification - Parts And Warehousing Foundation
GM Center Of Learning
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