Asees Kaur
Burnaby,BC
Summary
Personable administrative professional dedicated to fostering positive client, staff, and management relationships. Highly skilled in complex problem-solving, conflict resolution, resource allocation, and schedule management. Organized Coordinator focused on enhancing customer satisfaction and service quality, proficient in documentation, reporting, compliance requirements, and maintaining employee documentation and records.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Assistant
Oxygen Yoga and Fitness
Vancouver , British Columbia
2024.03 - Current
- Performed data entry tasks into computerized systems accurately and efficiently.
- Managed database systems containing customer contact information.
- Performed various administrative tasks as assigned such as filing documents or answering emails from customers.
- Addressed customer service issues in a timely manner while demonstrating excellent customer service skills.
Graduate Assistant
Fairleigh Dickinson University
Vancouver , British Columbia
2023.07 - Current
- Supported department faculty with administrative assistance, as well as curriculum and research support.
- Interpreted and applied university policies, regulations and procedures, fostering positive academic environment.
- Collected and arranged data to assist faculty engaged in authorized research.
- Provided guidance and assistance to students regarding academic policies and procedures.
- Collaborated with faculty on special projects related to curriculum development and program assessment.
- Assisted in the development of graduate-level course materials, such as syllabi, lesson plans and assignments.
Front Desk
Man Cave Barber
Vancouver , British Columbia
2023.01 - Current
- Demonstrated excellent problem-solving skills by promptly addressing and resolving customer service issues.
- Ensured accuracy in cash transactions while diligently maintaining comprehensive sales and payments records
- Effectively handled reservation requests from diverse sources (phone, in person, computer) and promptly provided guests with necessary confirmation information.
- Stocked office supplies at the front desk area ensuring sufficient inventory levels are maintained at all times.
Recruiter
Spectraforce Technologies
2021.05 - 2022.08
- Efficiently managed both ATS and CMS systems.
- Oversaw end-to-end management of onboarding and recruitment processes
- Ensured compliance with applicable laws and regulations regarding recruitment activities.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- Advertised job opportunities on job boards and social media
- Developed recruiting strategies to identify qualified candidates
Education
Masters in administrative sciences -
Fairleigh Dickinson University
01.2024
Bachelors in pharmacy -
Lovely Professional University
01.2021
Skills
- Customer Service
- Administrative Work
- Microsoft Office
- Complaint Handling
- Data Entry
- Document Control
- Calendar Management
- Strategic Thinking
- Talent Acquisition
- Administrative assistance
Certification
- Graduate Academic Distinction Award (Fall 2023, Spring 2024)
Timeline
Front Desk Assistant
Oxygen Yoga and Fitness
2024.03 - Current
Graduate Assistant
Fairleigh Dickinson University
2023.07 - Current
Front Desk
Man Cave Barber
2023.01 - Current
Recruiter
Spectraforce Technologies
2021.05 - 2022.08
Masters in administrative sciences -
Fairleigh Dickinson University
Bachelors in pharmacy -
Lovely Professional University
- Graduate Academic Distinction Award (Fall 2023, Spring 2024)
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