Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aseem Mahajan

Toronto,ON

Summary

Dedicated and results-oriented Food and Beverage Service personnel with 3 years of expertise in managing staff, maximizing productivity, and guaranteeing outstanding visitor experiences. Looking to use acquired skills in strategic planning, team leadership, and customer satisfaction to help a fast-paced food and beverage business succeed.

Overview

7
7
years of professional experience

Work History

Line Cook

The Wing Spot
02.2023 - Current
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Collaborated with the management team to develop new menu items based on customer feedback and preferences.

Server

Rogers Centre
04.2023 - 08.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Assisted in training new hires, providing guidance on organization standards and best practices.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Assistant Manager

Lemon Tree Premier Hotel
08.2018 - 08.2021
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.

Food and Beverage Cast Member

Flora Hospitality, Dubai
12.2016 - 06.2017
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Contributed to the success of special events by executing assigned tasks efficiently and professionally.
  • Consistently demonstrated excellent interpersonal skills when interacting with guests from diverse cultural backgrounds, fostering an inclusive atmosphere conducive to repeat patronage.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

Post-graduate in Hospitality and Tourism Operations Management -

Fanshawe College
Toronto, ON
03.2024

Bachelors of Catering Science and Hospitality Management - Hospitality

International Institute of Hotel Management
New Delhi, India
01.2018

Skills

  • Leadership
  • Communication
  • Quality Control
  • Menu Planning and Development
  • Cost Control
  • Inventory Control
  • Staff Training and Development
  • Menu Planning

Timeline

Server

Rogers Centre
04.2023 - 08.2023

Line Cook

The Wing Spot
02.2023 - Current

Assistant Manager

Lemon Tree Premier Hotel
08.2018 - 08.2021

Food and Beverage Cast Member

Flora Hospitality, Dubai
12.2016 - 06.2017

Post-graduate in Hospitality and Tourism Operations Management -

Fanshawe College

Bachelors of Catering Science and Hospitality Management - Hospitality

International Institute of Hotel Management

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Aseem Mahajan