Asebe Lazarus Ngongpah
Fort McMurray
Summary
Dynamic automotive mechanic with proven expertise at Samy Auto in engine repair and vehicle inspections. Recognized for enhancing workshop efficiency and exceeding customer expectations through exceptional service. Strong time management skills complemented by a deep understanding of brake systems and parts replacement, driving significant improvements in operational performance.
Overview
10
10
years of professional experience
Work History
Automotive Mechanic
Samy Auto
01.2012 - 03.2022
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Test drove vehicles to determine problems and test repairs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested equipment to locate worn and damaged parts.
- Increased workshop efficiency by maintaining a clean and organized workspace.
- Changed vehicle oil and replaced filter.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Followed established safety procedures and techniques when working under lifted vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Prevented potential breakdowns, conducting comprehensive preventative maintenance checks on client vehicles.
- Measured depth of current tire tread and educated customers about dangers of low tread.
- Inspected vehicles and evaluated condition of systems, equipment, lights, and accessories.
- Streamlined workflow, effectively managing multiple repair tasks simultaneously.
- Maintained functionality and reliability of engines, machines, and systems through regular diagnostic checks.
- Read and followed technical documentation to complete accurate repairs.
- Boosted customer confidence with clear explanations of diagnostic findings and proposed solutions.
- Exceeded customer expectations by consistently delivering exceptional service and workmanship.
- Established strong relationships with suppliers, securing favorable pricing for parts and materials.
- Ensured safety compliance by performing thorough inspections on vehicles and implementing necessary repairs.
- Enhanced team productivity by collaborating with colleagues on complex repair jobs.
- Maintained detailed records of services performed to streamline future maintenance processes for customers.
- Changed, rotated, and balanced tires on different types of vehicles.
- Maintained accurate records of time and materials required to perform repairs and service.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Repaired and replaced worn and damaged components.
- Coordinated with parts department to determine availability of necessary components.
- Explained estimates and determined repair timelines to manage customer expectations.
Motorcycle and Heavy Duty Generator Technician
Samy Autro
01.2012 - 03.2022
- Set up and managed maintenance schedules.
- Performed load bank testing on newly installed or repaired generators to ensure they met established performance standards before returning them to operation.
- Contributed towards team goals by consistently achieving individual performance targets related to job completions, customer satisfaction scores, and response times.
- Strengthened relationships with vendors through effective negotiation tactics, resulting in better pricing for parts without sacrificing quality or delivery timescales.
- Optimized generator performance through meticulous calibration of voltage regulators, governors, and other key components during maintenance visits.
- Maintained components such as tires and wheel bearings.
- Maintained detailed service records to track generator performance, identify trends, and improve future maintenance plans.
- Managed multiple concurrent projects with tight deadlines by prioritizing tasks efficiently and maintaining clear communication with colleagues and clients throughout the process.
- Conducted comprehensive diagnostic tests on malfunctioning generators to accurately identify issues and implement appropriate repairs.
- Cut and welded metal frames to fit specific models.
- Reduced client costs by recommending energy-efficient solutions and upgrades to existing generator systems.
Education
Bachelor of Science - Management
University of Dschang
Cameroon06-2010
Skills
- Brake systems
- Vehicle inspections
- Fuel systems
- Engine repair
- Suspension systems
- Parts ordering
- Brake servicing
- Brake systems understanding
- Coolant system control
- Transmission repair
- Parts replacement
- Changing oil
- Time management
Timeline
Automotive Mechanic
Samy Auto
01.2012 - 03.2022
Motorcycle and Heavy Duty Generator Technician
Samy Autro
01.2012 - 03.2022
Bachelor of Science - Management
University of Dschang
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