Muaz Hetavkar
Welland,ON
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Intern
Dust Value Pvt Ltd (Digital Marketing)
04.2022 - 08.2022
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Customer Service Representative
H&M Woods
05.2018 - 03.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Diploma - Graphic Design
Niagara College
04.2025
Skills
- Customer-focused approach
- Problem-solving and adaptability
- Excellent communication and interpersonal skills
- Project Support
- Product Knowledge
- Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- Strong visual and creative thinking
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Arabic
Limited Working
Affiliations
- Writing Club, Co-Chair (2018-2019)
Accomplishments
- 2nd Place, Interschool Speech Contest (2019)
- Best Summer Intern Award (2022)
Timeline
Intern
Dust Value Pvt Ltd (Digital Marketing)
04.2022 - 08.2022
Customer Service Representative
H&M Woods
05.2018 - 03.2022
Diploma - Graphic Design
Niagara College
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