Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bernice Lam

Burnaby,BC

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
07.2019 - 12.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Sales Associate

Squish Candy
03.2019 - 06.2019
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Sales Associate

Muji
07.2018 - 10.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.

Cashier

T&T Supermarket
08.2016 - 03.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Certificate - Medical Office Assistant

Douglas College
Coquitlam, BC
01.2024

Skills

  • Excellent Memory
  • POS System Operations
  • New Hire Training
  • Seasonal Promotions
  • Dispute Mediation
  • Closing Procedures
  • Conflict Resolution when necessary

Languages

Chinese (Cantonese)
English

Timeline

Barista

Starbucks
07.2019 - 12.2021

Sales Associate

Squish Candy
03.2019 - 06.2019

Sales Associate

Muji
07.2018 - 10.2018

Cashier

T&T Supermarket
08.2016 - 03.2018

Certificate - Medical Office Assistant

Douglas College

Similar Profiles

CREATE PROFILE
Bernice Lam