Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
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Asdasd Asdasd

Montreal

Summary

Performance-driven Associate with a proven track record in B2B customer engagement and sales growth. Consistently meets and exceeds sales targets through strategic planning and execution. Expertise in lead generation, product demonstrations, and effective problem-solving. Strong customer service skills complemented by clear communication and active listening.

Overview

12
12
years of professional experience

Work History

Business Accounts Agent,

Dragonfly Intelcom
Montreal
07.2023 - Current
  • Cultivated strong, lasting relationships with B2B customers to enhance loyalty.
  • Supported daily operations for B2B clients to ensure seamless service delivery.
  • Responded promptly to B2B customer inquiries, optimizing communication among internal teams.
  • Tracked and measured key performance indicators to assess operational effectiveness.
  • Generated comprehensive delivery reports to inform strategic decision-making.

Regional Sales Executive

Posco International
Algiers
08.2013 - 01.2019

Cultivated strong sales relationships with key importers in Maghreb region.

Developed long-term partnerships with targeted accounts to drive business growth.

Oversaw sourcing strategies development and execution in collaboration with headquarters.

Managed timely preparation of tenders and submission of RFQs.

Coordinated logistics team to ensure successful contract execution.

Amended export documentation to align with local regulations.

Monitored government policies and quality standards to ensure compliance.

Education

Master of Science - International Business.

ESG UQAM
Montreal, QC.
09-2022

BBA - Business Administration

EHEC Algiers
Algiers
06-2012

Skills

  • B2B networking
  • Market analysis
  • Business development
  • Customer retention
  • Territory sales
  • Relationship selling
  • Key account management
  • Prospecting
  • Lead generation
  • Customer assessment
  • Sales closing
  • B2B sales strategies
  • Customer service excellence
  • Account management

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Accomplishments

· Exceeded sales goals and achieved revenue of 70 MUSD in MY 17/18.

· Developed relationships with key accounts and closed sales of +20 MUSD in MY 15/16.

· Consistently maintained high customer satisfaction ratings.

. ESG 2 Excellency Scholarship] Recipient.

· International Student Scholarship two time recipient.

Affiliations

  • Guitar player
  • Outdoor activities
  • Science
  • History
  • Strategy games

Timeline

Business Accounts Agent,

Dragonfly Intelcom
07.2023 - Current

Regional Sales Executive

Posco International
08.2013 - 01.2019

Master of Science - International Business.

ESG UQAM

BBA - Business Administration

EHEC Algiers

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