Asdasd Asdasd
Montreal
Summary
Performance-driven Associate with a proven track record in B2B customer engagement and sales growth. Consistently meets and exceeds sales targets through strategic planning and execution. Expertise in lead generation, product demonstrations, and effective problem-solving. Strong customer service skills complemented by clear communication and active listening.
Overview
12
12
years of professional experience
Work History
Business Accounts Agent,
Dragonfly Intelcom
Montreal
07.2023 - Current
- Cultivated strong, lasting relationships with B2B customers to enhance loyalty.
- Supported daily operations for B2B clients to ensure seamless service delivery.
- Responded promptly to B2B customer inquiries, optimizing communication among internal teams.
- Tracked and measured key performance indicators to assess operational effectiveness.
- Generated comprehensive delivery reports to inform strategic decision-making.
Regional Sales Executive
Posco International
Algiers
08.2013 - 01.2019
Cultivated strong sales relationships with key importers in Maghreb region.
Developed long-term partnerships with targeted accounts to drive business growth.
Oversaw sourcing strategies development and execution in collaboration with headquarters.
Managed timely preparation of tenders and submission of RFQs.
Coordinated logistics team to ensure successful contract execution.
Amended export documentation to align with local regulations.
Monitored government policies and quality standards to ensure compliance.
Education
Master of Science - International Business.
ESG UQAM
Montreal, QC. 09-2022
BBA - Business Administration
EHEC Algiers
Algiers06-2012
Skills
- B2B networking
- Market analysis
- Business development
- Customer retention
- Territory sales
- Relationship selling
- Key account management
- Prospecting
- Lead generation
- Customer assessment
- Sales closing
- B2B sales strategies
- Customer service excellence
- Account management
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Accomplishments
· Exceeded sales goals and achieved revenue of 70 MUSD in MY 17/18.
· Developed relationships with key accounts and closed sales of +20 MUSD in MY 15/16.
· Consistently maintained high customer satisfaction ratings.
. ESG 2 Excellency Scholarship] Recipient.
· International Student Scholarship two time recipient.
Affiliations
- Guitar player
- Outdoor activities
- Science
- History
- Strategy games
Timeline
Business Accounts Agent,
Dragonfly Intelcom
07.2023 - Current
Regional Sales Executive
Posco International
08.2013 - 01.2019
Master of Science - International Business.
ESG UQAM
BBA - Business Administration
EHEC Algiers
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