ASASAH ASHTON
Etobicoke,ON
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Office Administrator
Humber Summit Medical Centre
09.2024 - Current
- Received, recorded and filed medical payments by check, cash, and credit card.
- Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
- Optimized patient flow within the clinic by coordinating with clinical staff for smooth transition between appointments and procedures.
- Reviewed and sent medical records to other physicians upon request.
- Maintained a safe and clean work environment by adhering to infection control policies and performing routine equipment maintenance checks.
- Managed inventory effectively to reduce waste while ensuring adequate stock levels for essential supplies at all times.
- Contributed to a positive workplace culture by fostering open communication among team members and addressing conflicts professionally when necessary.
- Pulled charts and prepared for nurse and doctor assessment.
- Maintained strict confidentiality of sensitive patient data in accordance with applicable laws, regulations, and ethical guidelines.
Dental Administrator
Tooth Fairy Dental Center
08.2022 - 11.2023
- Enhanced patient satisfaction by promptly addressing concerns and resolving billing issues.
- Conducted regular audits of patient files to ensure accuracy and completeness, updating records as necessary to maintain compliance with industry standards and regulations.
- Increased dental practice revenue by monitoring insurance claims and pursuing reimbursements.
- Established team priorities, maintained schedules and monitored performance.
Dental Office Administrator
400 Dental Care
12.2021 - 01.2022
- Scheduled and confirmed patients appointments according to protocol and patient preferences
- Maintained dental record filing system
- Verified insurance coverage, processed insurance forms, collected and posted payments
- Responded to customer's requests for information and scheduled appointments
- Managed inventory for dental supplies, ensuring timely ordering to prevent stock shortages and minimize costs.
- Addressed patient inquiries professionally and swiftly via phone calls or emails to provide exceptional customer service experiences consistently.
- Evaluated and updated office policies periodically to promote efficiency, adaptability, and overall success in the dental practice''s daily operations.
- Reduced patient wait times through efficient management of the front desk and prioritization of tasks.
- Promoted a welcoming atmosphere by overseeing office cleanliness, organization, and decor updates as needed.
Education
Diploma - Hospital Unit Specialty
CJ Healthcare College
Scarborough, ON01.2024
Dental Administrator Diploma -
Medix College of Healthcare
Toronto, ON01.2022
Skills
- Professional medical transcription
- Customer service
- Communication skills
- Interpersonal skills
- Numeric skills
- Attention to detail
- Planning skills
- Organizing skills
- Coordination skills
- Team player
- Self-motivated
- Multi-tasking
- Pro-active
- Flexible
- Adaptable
- Time management
- Hard working
- Billing
- Scheduling
- Triage
- Assisting in physical examination
- Clinical procedures
- Office Administration
- Patient Scheduling
- Insurance Verification
- Payment Processing
- Appointment Coordination
Languages
English
Professional Working
Certification
- [Dental Administrator], [Tooth Fairy Dental Care] - [4 Months]
Timeline
Medical Office Administrator
Humber Summit Medical Centre
09.2024 - Current
Dental Administrator
Tooth Fairy Dental Center
08.2022 - 11.2023
Dental Office Administrator
400 Dental Care
12.2021 - 01.2022
Dental Administrator Diploma -
Medix College of Healthcare
Diploma - Hospital Unit Specialty
CJ Healthcare College
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