Asari Ito
Toronto,ON
Summary
Seeking a full time job as a server position that will enable me to enhance my experience and knowledge
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bank Teller
Chukyo Bank LTD.,
Aichi, Japan
04.2019 - 08.2023
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Counted and packaged currency and coins.
- Assisted customers in opening new accounts, facilitating a smooth onboarding process for new clients.
- Collaborated with team members to achieve monthly sales targets and provide exceptional service to customers.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Trained new hires on customer service policies and procedures.
- Processed customer transactions promptly, minimizing wait times.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Server
KOBE-YA
Tokyo, Japan
09.2015 - 03.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy weekend shifts for efficient workflow and excellent guest experiences.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Operated the cash register and be responsible for money
- Adapted flexibly to changing circumstances and situations
Education
English As A Second Language
Kaplan International Language School
Vancouver, BC03.2024
Bachelor of Economics - Social Innovation
Seijo University
Tokyo, Japan03.2019
Skills
- Teamwork
- Communication skills
- Time management
- Adaptability
- Quick to learn
- Time management
Visa Expiration
Working Permit (April.2024 - April.2025)
Certification
Smart Serve
Languages
English
Professional Working
Japanese
Native or Bilingual
Timeline
Bank Teller
Chukyo Bank LTD.,
04.2019 - 08.2023
Server
KOBE-YA
09.2015 - 03.2019
English As A Second Language
Kaplan International Language School
Bachelor of Economics - Social Innovation
Seijo University