Summary
Overview
Work History
Education
Skills
Websites
Certification
Awards
Languages
Timeline
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Asam Bharath Reddy

Edmonton

Summary

Dynamic, professional, and results-oriented account manager with a proven track record at Swiggy Operations Management Office, specializing in e-commerce strategy and merchandising. Excelled in business process optimization and problem-solving, significantly enhancing customer experience and operational efficiency. Recognized for exceptional attention to detail and the ability to train and motivate teams towards achieving excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Support Coordinator

DURABUILT WINDOWS AND DOORS
Edmonton
09.2024 - Current

ACCOUNT MANAGER

Absolute Granite& Quartz Ltd.
Edmonton
04.2024 - 07.2024
  • Managed a portfolio of accounts, delivering timely support and guidance to ensure client satisfaction
  • Fostered strong client relationships through proactive communication and effective problem-solving
  • Maintained in-depth knowledge of company products, providing comprehensive product information, and recommending solutions based on client needs and pricing
  • Advised clients on best practices for product utilization, driving increased efficiency and performance

E-COMMERCE STRATEGY

Swiggy Operations Management Office
Bangalore
03.2020 - 03.2021
  • Collaborated with cross-functional teams to develop and implement market research campaigns
  • Visual merchandising impact - enhanced application layout aesthetics, UX platform content and campaigns design, and strategies, leading to optimized product displays, boosted customer experience, and increased revenues
  • Performed layout analysis, documentation, testing, implementation, real-time monitoring, and user support for platform transitions

E-COMMERCE MERCHANDISER

Swiggy Operations Management Office
Bangalore
04.2019 - 02.2020
  • Worked as an executive merchandiser for product operations, managing carousel banners, and creatives on mobile app
  • Layouts
  • Interacted with restaurant partners, and led to the actualization of their promotional campaigns and revenue targets
  • Handled UX 3.0 nationwide mobile app
  • Rollout, Achieved total productivity through effective troubleshooting and the creation of successful SOPs
  • Young outstanding achiever every fortnight during stints with the merchandising team, and attaining sig sigma levels in quality audits

INSURANCE CONSULTANT

The Allies
Bangalore
12.2018 - 03.2019
  • Managed Future Generali health insurance product portfolio
  • Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales
  • Handled door to door operations and completed documentation smoothly to finalize sales

Education

MBA - GREEN FINANCE, PERSONAL FINANCE, ACCOUNTING

University Canada West
Vancouver
12.2023

BACHELOR OF COMMERCE (HONORS) - MARKETING, INSURANCE, ACCOUNTING

Sri Satya Sai Institute of Higher Learning
Bangalore, KARNATAKA
04.2018

Skills

  • Merchandising strategies and operations
  • Problem-solving skills
  • Decision-Making
  • Flexible and Adaptable
  • Self-Motivated
  • Business process optimization
  • Team Training
  • Attention to Detail

Certification

Leadership and Innovation, Institute of Inspiring Innovation

Awards

  • First in Elocution Competition
  • 2015
  • 2016

Languages

  • English, Fluent
  • Telugu, Fluent
  • Hindi, Conversational

Timeline

Sales Support Coordinator

DURABUILT WINDOWS AND DOORS
09.2024 - Current

ACCOUNT MANAGER

Absolute Granite& Quartz Ltd.
04.2024 - 07.2024

E-COMMERCE STRATEGY

Swiggy Operations Management Office
03.2020 - 03.2021

E-COMMERCE MERCHANDISER

Swiggy Operations Management Office
04.2019 - 02.2020

INSURANCE CONSULTANT

The Allies
12.2018 - 03.2019

MBA - GREEN FINANCE, PERSONAL FINANCE, ACCOUNTING

University Canada West

BACHELOR OF COMMERCE (HONORS) - MARKETING, INSURANCE, ACCOUNTING

Sri Satya Sai Institute of Higher Learning
Asam Bharath Reddy