Asal Ahmadi
North Vancouver,BC
Summary
. Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front End Department Supervisor
Loblaws
Vancouver, BC
10.2020 - Current
- Monitored and balanced daily cash transactions.
- Processed credit card payments from customers using terminal equipment.
- Performed daily opening and closing procedures for the cash office.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Directed and supervised team of 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Emergency Responderv Volunteer
Carson Graham secondary
North Vancouver, BC
09.2022 - 06.2024
- Responded to emergency calls and provided medical care to injured persons.
- Coordinated with other responders to ensure efficient response times.
- Transported patients safely from the scene of an incident to a hospital or medical facility.
- Conducted daily equipment checks and maintained accurate records of supplies used during responses.
- Maintained communication systems, including radios and telephones, for responding to emergencies.
Sunday School Volunteer
Nortshore aliance church
North Vancouver , BC
09.2020 - 03.2023
- Explained Bible stories to children in an age-appropriate manner.
- Assisted with the coordination of team projects and activities.
Education
Emergency Responder - First Responder Certificate
Red Cross
Richmond, BC09-2022
Criminology
Simon Fraser University
Burnaby, BCSkills
- Team Management
- emergency responder
- Cash Handling
- Cash distribution
- Cash Flow Management
- Cash Register Operations
- Supervisory skills
- ID Verification
- POS Systems
- Customer Service
- Customer Assistance
- Returns processing
- Payment Processing
- Cash Register Operation
- Drawer balancing
- Safe balancing
Languages
English
Native/ Bilingual
farsi
Native/ Bilingual
Certification
- Emergency First Responder certificate from red Cross
Accomplishments
- outstanding squad award on behalf of the city of North Vancouver
Timeline
Emergency Responderv Volunteer
Carson Graham secondary
09.2022 - 06.2024
Front End Department Supervisor
Loblaws
10.2020 - Current
Sunday School Volunteer
Nortshore aliance church
09.2020 - 03.2023
Emergency Responder - First Responder Certificate
Red Cross
Criminology
Simon Fraser University
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