Customer-focused professional skilled in relationship building and sales principles. Leverages effective communication and organizational skills to enhance customer experiences and meet sales targets. Thrives in fast-paced environments, proactively identifying opportunities to engage and support customers.
Work History
Sales/Print Associate
7 Months
Staples | 03.2026 - Current
Assisted customers with print orders, copy services, and document finishing.
Prepared marketing materials, signs, and presentations with accurate color and layout.
Supported store associates with product knowledge and front-end service needs.
Assisted customers with product selection, answering questions and guiding purchases to improve the shopping experience.
Promoted store promotions and add-on items, strengthening upselling opportunities during customer interactions.
Processed sales transactions accurately using point-of-sale systems and handled cash, card, and return procedures.
Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
Front of House Employee
6 Months
Slice House by Tony Gemignani | 09.2025 - 03.2026
Managed front-of-house operations, ensuring smooth guest flow and satisfaction.
Delivered exceptional customer service in fast-paced dining environment.
Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Maintained cleanliness and organization of dining area, improving guest comfort and satisfaction.
Resolved customer inquiries and issues promptly, ensuring positive dining experiences.
Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
Provided attentive service and addressed inquiries promptly, contributing to higher customer satisfaction.
Retail Team Member
2 Months
Bridge Thrift | 11.2025 - 01.2026
Guided customers in locating merchandise and provided tailored product information to enhance shopping experience.
Processed transactions efficiently using point-of-sale systems, ensuring smooth and accurate financial exchanges.
Handled customer inquiries and resolved issues promptly to enhance satisfaction.
Supported promotional events by setting up displays and engaging with customers.
Resolved customer inquiries and issues promptly, contributing to overall customer satisfaction and loyalty.
Education
High School Diploma
Alliance Leichtman Levine High School | Glassell Park, CA | 06-2024
No Degree - Sociology
Glendale Community College | Glendale, CA | 07-2026