Malinda S. Fernando
Toronto,Canada
Summary
Dynamic QA Lead with proven expertise at Morgan Stanley, driving quality assurance initiatives and enhancing testing processes. Skilled in Agile methodologies and test automation, I successfully managed cross-functional teams to deliver high-quality applications, ensuring compliance and risk management while fostering client engagement and collaboration.
Overview
24
24
years of professional experience
Work History
QA Lead / Manager, Product coordinator
Solution-Tek
Montreal, Canada
09.2021 - 01.2024
- Company Overview: Airline Industry Startup Company
- Responsibilities included enhancing the QA process, managing the quality assurance department to ensure timely project delivery, with the focus on providing high-quality, reliable applications to the partner airlines
- Collaborated closely with clients, business analysts, development and delivery teams to streamline business requirements and enhance the delivery processes
- Guided automation and identified QA gaps to ensure we have necessary coverage to improve quality
- Airline Industry Startup Company
- Operated in a very fast phased delivery process and managed a team of 12 QAs across multiple projects
- Coordinated, guided the automation team to reduce the regression timeline and build automation solutions
- Coordinated with Delivery leads, Development managers, Product, Incident management, infrastructure and support teams
- Played a major role in planning and tracking deliverables, highlighted and communicated risks
- Identified quality gaps and ensured necessary coverage is ensured through analyzing issues
- Supported and ensured UAT testing objectives are accomplished on a timely manner
- Coordinated and supported the performance testing efforts, raised issues, followed-up and retested fixes
Quality Assurance Lead
Sogema Technologies Inc.
Montreal, Canada
09.2017 - 09.2021
- Company Overview: Sogema Technologies provided software applications for TAX, Utilities, Land management that were implemented for developing nations
- Leading the QA deliverables and this was a hands-on testing role as well
- Performed some additional responsibilities supporting the business analyst gather requirements
- Performed QA Analyst and testing roles for land management applications with GIS integration
- Performed Business Analysis on gathering requirements for Billing for Utilities (Water and Electricity)
- Engaged in client interaction and provided management test statuses and supported release coordination activities
- Was responsible for delivering quality while educating and helping the development team to build test strategies and coach the development in quality practices
- Sogema Technologies provided software applications for TAX, Utilities, Land management that were implemented for developing nations
- Worked in a suite of integrated applications that fed and consumed data interactively
- Help established quality practices, business requirements
Quality Assurance Lead/ Manager
Morgan Stanley
01.2005 - 09.2017
- Company Overview: Finance, Budgeting, Trading, Manpower human resourcing, Time tracking, Technology and Operations systems
- QA Manager for firms Tech and Ops management systems leading an off-shore team
- Managed the Tax Reporting System, this system is used to calculate daily withholding and reporting for trades and report to the IRS at the end of the year
- Handled multiple project deliverable in an Agile environment
- Provided status updates to senior management on deliverables in different business areas
- Hands on testing on different systems as needed
- Finance, Budgeting, Trading, Manpower human resourcing, Time tracking, Technology and Operations systems
- SME in Tech and OPS management systems
Network Analyst
Cryptologic
Toronto, Canada
07.2003 - 11.2004
- Company Overview: Online gaming applications
- Performed duties of application monitoring (Big Brother, Data Dog) resolution of issues, provided client ticket support and escalation
- Conducted production support for major online gaming sites such as Betfair, William hill etc
- Responsible for keeping the network up and running
- Online gaming applications
- Monitored application performance, usage, network traffic and resolved or escalated issues to prevent major outages
Senior Software Engineer
Virtusa Inc
Boston, USA
07.2000 - 03.2003
- Lead Software Engineer, Client facing, Ascential Software
- Development, testing of data stage applications backend components using C++ COM Objects
- Managed offshore teams, coordinating development efforts while being at the customer site in Boston
Education
B.Sc. (Hons) - Information Systems
The Manchester Metropolitan University
01.2000
Crestcom Leadership - Bullet Proof Manager
Skills
- Finance
- Jira
- Falcon ticketing
- ServiceNow
- Confluence
- Zephyr
- Test Complete
- TestRail
- Agile
- Visio
- Data Dog
- Sharepoint
- SQL
- SDLC
- Mongo
- Saturn backend automation
- MSProject
- Postman
- Camunda BPM
- Soap
- XML
- HTTP
- API
- AWS
- Jenkins
- UNIX
- CATLCOM
- VB
- WINDOWS
- Test Management
- GIT
- Airline industry expertise
- Regression
- Functional
- Analysis
- Integration
- UAT
- Performance
- Defect management
- Business Analysis
- Process enhancement
- Resource Planning
- SABRE integration
- Quality assurance
- Test automation
- User acceptance testing
- Performance testing
- Agile methodology
- Risk management
- Team leadership
- Client engagement
- Cross-functional collaboration
- Test data management
- Continuous integration
- Test automation expertise
- Quality metrics analysis
Tools And Expertise
- Finance - Jira - Falcon ticketing - ServiceNow - Confluence - Zephyr
- Test Complete - TestRail - Agile - Visio - Data Dog - Sharepoint
- SQL - SDLC - Mongo - Saturn backend automation - MSProject
- Postman - Camunda BPM - Soap - XML - HTTP - API - AWS
- Jenkins - UNIX - C++ATLCOM - VB - WINDOWS - Test Management
- GIT - Airline industry expertise - Regression - Functional - Analysis
- Integration - UAT - Performance - Defect management - Reporting
- Business Analysis - Process enhancement - Test estimation -Resource Planning - SABRE integration
Timeline
QA Lead / Manager, Product coordinator
Solution-Tek
09.2021 - 01.2024
Quality Assurance Lead
Sogema Technologies Inc.
09.2017 - 09.2021
Quality Assurance Lead/ Manager
Morgan Stanley
01.2005 - 09.2017
Network Analyst
Cryptologic
07.2003 - 11.2004
Senior Software Engineer
Virtusa Inc
07.2000 - 03.2003
B.Sc. (Hons) - Information Systems
The Manchester Metropolitan University
Crestcom Leadership - Bullet Proof Manager
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