ASAAD ELJAYAL

1 Leadership and Team Management

Leading and supervising dental teams, including dentists, hygienists, and dental assistants

Supervising everyday office operations

Conflict Resolution and Mediation

Staff Training and Development

Performance Evaluations and Feedback

2 Administrative Skills

Scheduling and organizing appointments

Managing patient records and paperwork

Inventory management of dental supplies and equipment

Billing, coding, and handling insurance claims

Financial supervision and budgeting for the practice

3 Customer Service and Patient Relations

Patient communication and satisfaction

Managing patient complaints or concerns

Appointment scheduling and reminders

Creating a warm and professional atmosphere

4 Dental office operations

Experience with dental office software (eg, Dentrix, Eaglesoft, Open Dental)

Compliance with health and safety requirements (HIPAA and OSHA)

Maintaining sterilization and sanitation requirements

Workflow optimization and efficiency enhancements

5 Financial Management

Budgeting and Cost Control