Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Generic

Arzu Aliyeva

El Cajon

Summary

Proactive and detail-oriented Pharmacy Technician with a track record of enhancing workflow and member satisfaction at Kroger and Sam's Club. Leveraged problem-solving skills and confidentiality to improve service delivery and efficiency. Excelled in team collaboration and workflow optimization, contributing significantly to membership growth and retention goals. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. I want to continue peruse a career in the health care field. I am excited to bring talent and record of excellence in customer service to growing pharmacy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Kroger
10.2022 - 05.2024
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Managed opening and closing duties for pharmacy.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Maintained clean and organized work environment, adhering to health and safety standards.

Member Specialist

Sams Club
08.2018 - 11.2021
  • Managed membership database, ensuring accurate record-keeping and timely updates as needed.
  • Collaborated with cross-functional teams to develop new programs tailored to members'' needs.
  • Contributed to long-term strategic planning related to membership growth and retention goals.
  • Assisted in organizing events that fostered a sense of community among members.
  • Enhanced member satisfaction by promptly addressing and resolving inquiries and concerns.
  • Handled sensitive member information, maintaining strict confidentiality at all times.

Education

GED -

Western Kentucky University
Bowling Green, KY
06-2020

Skills

  • Problem-solving skills
  • Team Collaboration
  • Confidentiality and HIPAA
  • Workflow Optimization
  • Answering customer questions
  • Insurance Verification
  • Medicare and Medicaid process
  • Cleanliness
  • Work Ethic
  • Team Work
  • Creativity

Accomplishments

  • Facilitated the implementation of a new drug inventory system.
  • Supervised team of 10 staff members.
  • Processed and filled over 50 prescriptions per day.

Certification

  • \\
  • Licensed Pharmacy Technician - State Boards of Pharmacy.

Languages

Turkish
Full Professional

Interests

  • Cooking
  • I enjoy helping others and giving back to the community
  • Participating in local clean-up initiatives
  • Reading
  • Video Gaming
  • I enjoy cooking for friends and family gatherings
  • Fashion and Style
  • Music

Timeline

Pharmacy Technician

Kroger
10.2022 - 05.2024

Member Specialist

Sams Club
08.2018 - 11.2021

GED -

Western Kentucky University

Similar Profiles

CREATE PROFILE
Arzu Aliyeva