Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Arzo Rasouli

Milton,ON

Summary

Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Esthetician

Foxy Box Laser & Wax Bar
03.2024 - Current
  • Conduct full body waxing and laser hair removal procedures according to company standards, ensuring high-quality service delivery and customer satisfaction.
  • Proficient in executing eyelash lift procedures with tints and eyebrow lamination with tints, with exceptional results and enhancing client’s natural beauty.
  • Proactively scheduled appointments utilizing the Zenoti system to efficiently manage client bookings and optimize workplace operations.
  • Assisted clients in selecting and purchasing body care products tailored to their individual needs and preferences.
  • Administer skin brightening treatments using the Bryght system, enhancing skin complexion and addressing specific client concerns with tailored skincare solutions.
  • Execute cleaning duties in conjunction with meticulous opening and closing procedures, ensuring a hygienic and organized work environment.

Receptionist and Sales Associate

Giggly Panda Baby Spa
03.2022 - 01.2024
  • Proficiently scheduled appointments using the Vagaro system, ensuring optimal organization and customer satisfaction.
  • Proactively managed email inquiries and maintained professional communication standards.
  • Operated a multi-line phone system, providing exceptional customer service to parents and guardians.
  • Managed babies and children aged 1 month to 12 years old, fostering a welcoming and comfortable environment.
  • Executed sales strategies to effectively promote and sell packages and products to a diverse clientele.
  • Conducted currency and credit transactions with precision.
  • Performed cleaning duties and adhered to meticulous opening and closing procedures.

Cashier and Cook

Pita Pit
09.2020 - 02.2021
  • Conducted currency and credit transactions accurately and efficiently.
  • Prepared a variety of food items, including pitas, smoothies, salads, and other offerings, based on customer requests.
  • Executed high standards of cleanliness in the work area and followed opening and closing duties.

Sales Associate

Najib Jewellers
01.2017 - 09.2019
  • Provided detailed information to customers regarding products and services, ensuring a positive and informed shopping experience.
  • Conducted currency and credit transactions with a high level of accuracy.
  • Maintained visually appealing product displays in accordance with company standards.

Assistant Decorator

Stars Decoration
02.2016 - 08.2019
  • Attended to the needs of the lead decorator, demonstrating strong teamwork and collaboration.
  • Assisted in various tasks such as chair covers, linens, backdrops, contributing to the successful execution of events.
  • Proactively loaded and unloaded the company vehicle.
  • Performed cleaning duties to uphold a professional and organized workspace.

Education

Bachelor of Arts - Environment And Urban Sustainability

Toronto Metropolitan University
Toronto
05-2029

Diploma - Medical Aesthetics

International Beauty Institute
Mississauga, ON
06-2024

Diploma - Business

Sheridan College
Mississauga, ON
08-2022

High School Diploma -

Craig Kielburger Secondary School
Milton, ON
06-2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Telephone skills
  • Customer/Client relations
  • Scheduling appointments
  • Typing speed

Languages

English
Native or Bilingual

Certification

  • General Trade Practices, Beauty Safe - May 2024

Timeline

Esthetician

Foxy Box Laser & Wax Bar
03.2024 - Current

Receptionist and Sales Associate

Giggly Panda Baby Spa
03.2022 - 01.2024

Cashier and Cook

Pita Pit
09.2020 - 02.2021

Sales Associate

Najib Jewellers
01.2017 - 09.2019

Assistant Decorator

Stars Decoration
02.2016 - 08.2019

Bachelor of Arts - Environment And Urban Sustainability

Toronto Metropolitan University

Diploma - Medical Aesthetics

International Beauty Institute

Diploma - Business

Sheridan College

High School Diploma -

Craig Kielburger Secondary School
Arzo Rasouli