Arzo Rasouli
Milton,ON
Summary
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Esthetician
Foxy Box Laser & Wax Bar
03.2024 - Current
- Conduct full body waxing and laser hair removal procedures according to company standards, ensuring high-quality service delivery and customer satisfaction.
- Proficient in executing eyelash lift procedures with tints and eyebrow lamination with tints, with exceptional results and enhancing client’s natural beauty.
- Proactively scheduled appointments utilizing the Zenoti system to efficiently manage client bookings and optimize workplace operations.
- Assisted clients in selecting and purchasing body care products tailored to their individual needs and preferences.
- Administer skin brightening treatments using the Bryght system, enhancing skin complexion and addressing specific client concerns with tailored skincare solutions.
- Execute cleaning duties in conjunction with meticulous opening and closing procedures, ensuring a hygienic and organized work environment.
Receptionist and Sales Associate
Giggly Panda Baby Spa
03.2022 - 01.2024
- Proficiently scheduled appointments using the Vagaro system, ensuring optimal organization and customer satisfaction.
- Proactively managed email inquiries and maintained professional communication standards.
- Operated a multi-line phone system, providing exceptional customer service to parents and guardians.
- Managed babies and children aged 1 month to 12 years old, fostering a welcoming and comfortable environment.
- Executed sales strategies to effectively promote and sell packages and products to a diverse clientele.
- Conducted currency and credit transactions with precision.
- Performed cleaning duties and adhered to meticulous opening and closing procedures.
Cashier and Cook
Pita Pit
09.2020 - 02.2021
- Conducted currency and credit transactions accurately and efficiently.
- Prepared a variety of food items, including pitas, smoothies, salads, and other offerings, based on customer requests.
- Executed high standards of cleanliness in the work area and followed opening and closing duties.
Sales Associate
Najib Jewellers
01.2017 - 09.2019
- Provided detailed information to customers regarding products and services, ensuring a positive and informed shopping experience.
- Conducted currency and credit transactions with a high level of accuracy.
- Maintained visually appealing product displays in accordance with company standards.
Assistant Decorator
Stars Decoration
02.2016 - 08.2019
- Attended to the needs of the lead decorator, demonstrating strong teamwork and collaboration.
- Assisted in various tasks such as chair covers, linens, backdrops, contributing to the successful execution of events.
- Proactively loaded and unloaded the company vehicle.
- Performed cleaning duties to uphold a professional and organized workspace.
Education
Bachelor of Arts - Environment And Urban Sustainability
Toronto Metropolitan University
Toronto05-2029
Diploma - Medical Aesthetics
International Beauty Institute
Mississauga, ON06-2024
Diploma - Business
Sheridan College
Mississauga, ON08-2022
High School Diploma -
Craig Kielburger Secondary School
Milton, ON06-2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Telephone skills
- Customer/Client relations
- Scheduling appointments
- Typing speed
Languages
English
Native or Bilingual
Certification
- General Trade Practices, Beauty Safe - May 2024
Timeline
Esthetician
Foxy Box Laser & Wax Bar
03.2024 - Current
Receptionist and Sales Associate
Giggly Panda Baby Spa
03.2022 - 01.2024
Cashier and Cook
Pita Pit
09.2020 - 02.2021
Sales Associate
Najib Jewellers
01.2017 - 09.2019
Assistant Decorator
Stars Decoration
02.2016 - 08.2019
Bachelor of Arts - Environment And Urban Sustainability
Toronto Metropolitan University
Diploma - Medical Aesthetics
International Beauty Institute
Diploma - Business
Sheridan College
High School Diploma -
Craig Kielburger Secondary School