Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Arya Sreekumar Geetha

Arya Sreekumar Geetha

Calgary,AB

Summary

Result-driven Business Analyst with 6 years experience in managing and coordinating business activities, conducting feasibility studies, and developing high-level and detailed business requirements. Efficient in conducting workshops, translating business requirements into system specifications, and recommending innovative solutions to drive business growth. Seeking to leverage expertise in business analysis and IT experience in a Senior BA role.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Business Analyst

UST CANADA
Calgary, AB
10.2020 - Current
  • Led the development and customization of the UST PACE (https://www.ust.com/en/pace) microservice-based workflow management application for Fortune 500 client maintaining open consultations and frequent communication with clients.
  • Administered a diverse range of business applications including Atlassian Confluence, JIRA, SharePoint, and ServiceNow.
  • Lead a $2M project (SaaS Migration) by documenting client requirements and implementing the phases of product lifecycle, serving as a liaison between client and team to ensure alignment with goals.
  • Conducted indepth feasibility studies and market research, leading to 10% increase in market share of the product.
  • Documented essential artifacts, including Business models,Business use cases, Process workflow, Test Planning, Release notes, Software design documents, Requirement (Functional/NFR's) documents, Customer guides, and rulebooks.
  • Facilitated sessions and workshops with business users to obtain requirements for systems development and maintenance, both in technical and non-technical levels.

IT Business Analyst

UST
India, Kerala
11.2017 - 07.2019
  • Led project consultant activities for APAC and MESA regions, providing expertise for HSBC customers in their banking application.
  • Successfully gathered business requirements from various stakeholders, business users, and SME's, leading to the seamless replacement of 10 legacy modules.
  • Collaborated with clients at their locations, including HSBC Dubai and Taiwan, to ensure effective project execution and process improvements.
  • Automated and replaced existing solutions with a new framework, resulting in a remarkable 60% reduction in manual effort, enhancing operational efficiency.
  • Diligently analyzed defects raised by clients, initiated change requests, and secured additional business for UST worth $140,000.
  • Contributed to software testing activities, including test planning, execution, and reporting, to ensure the quality and reliability of systems and applications.
  • Strategically planned releases to deliver projects within defined scope and timeframe, facilitating smooth project delivery and client satisfaction.

Technical Lead – Banking/Financial Sector

Standard Chartered Global Business Services
India, Chennai
03.2013 - 08.2017
  • Spearheaded the Straight Through Services project, a proprietary application of Standard Chartered, responsible for processing payments of corporate customers.
  • Acted as a key point of contact for major client escalations and promptly communicating updates to both IT and business stakeholders for resolving.
  • Successfully oversaw the change management process, efficiently monitoring and coordinating Business change requests from multiple Geography clients (APAC/MESA/AFRI).

Education

Masters of Global Management - International Business

ROYAL ROADS UNIVERSITY
VICTORIA BC Canada
04.2021

Bachelor of Technology - Information Technology

TKM Institute of Technology
Kerala, India
05-2011

Skills

  • Project Management - Jira, Confluence, Asana, Visio, MS project, Service Now, Lucid, Miro, FIGMA,Sharepoint etc
  • Requirements Gathering, BPA, Business Case Development and feasibility studies
  • Agile Framework - Dojo, SCRUM, Kanban etc
  • DevOps Technologies - Kubernetes, Docker, GitHub, Jenkins, AKS, EKS etc
  • Cloud Computing - Azure, AWS
  • Database - MySQL, Clickhouse, PostgreSQL, DataLake
  • Critical Thinking
  • Team building and Collaboration
  • Analytical skills
  • Written and Verbal Communication (Tech and Non-tech)
  • User Acceptance Testing

Certification

  • Certified Scrum Master.
  • Certified Scrum Product Owner.
  • Google Project Management.

Timeline

Senior Business Analyst

UST CANADA
10.2020 - Current

IT Business Analyst

UST
11.2017 - 07.2019

Technical Lead – Banking/Financial Sector

Standard Chartered Global Business Services
03.2013 - 08.2017

Masters of Global Management - International Business

ROYAL ROADS UNIVERSITY

Bachelor of Technology - Information Technology

TKM Institute of Technology

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Arya Sreekumar Geetha