Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aryanna Wells

North Hollywood

Summary

Strong communication and interpersonal skills with a focus on active listening and emotional intelligence. I'm passionate about helping people by finding creative and fast solutions. I set an example for exceptional work ethic, quality of service, and efficiency.

Overview

5
5
years of professional experience

Work History

Team Leader/ Scooper/ Barista

BDL USA INC
05.2023 - Current
  • Conducted regular performance reviews to assess individual team member progress.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Established clear expectations for employees, providing guidance when needed.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Monitored team workload to prevent burnout and ensure equitable task distribution.
  • Identified needs of customers promptly and efficiently.
  • Operated the cash register to process payments accurately and efficiently.
  • Monitored inventory levels of supplies and reported any discrepancies immediately.
  • Informed customers about current ice cream flavors, ingredients and nutritional information.
  • Recorded daily sales and reported any discrepancies to management.
  • Developed a loyal customer base through friendly and efficient service.
  • Checked brewing equipment for proper functionality.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.

Laundry Attendant, Public Areas

Aqua Green Services LLC
06.2022 - 09.2022
  • Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
  • Handled hazardous cleaning supplies to remove dirt, dust, grease and film from surfaces according to proper procedures and labeling.
  • Maximized efforts towards productivity by identifying problem areas and assisting in implementing solutions.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Manually lifted supplies, equipment and heavy furniture.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Food Preparer

Chick-fil-A
02.2021 - 08.2021
  • Maintain a clean, organized working environment
  • Prepared food at a timely manner and up to company's specified guidelines
  • Followed proper sanitation methods to clean and disinfect kitchen workstations
  • Scraped, sorted and rinsed dishes and utensils; properly loaded items into dishwasher for maximum efficiency
  • Load and unload dishwasher efficiently
  • Clean glasses, utensils, and bar equipment regularly
  • Multi-tasked in a fast-paced environment, checking on tables regularly to address any customer needs
  • Follow cleaning schedule as determined my upper management
  • Prioritize and coordinate execution of tasks accordingly
  • Monitor food preparation ensuring high-levels of safety and quality
  • Memorize specifics of all menus

Waitress, Hostess, and Cashier

Hyatt House Virginia Beach Oceanfront
07.2019 - 09.2020
  • Deliver exceptional customer service through extensive menu knowledge
  • Maintain a clean, organized working environment
  • Train new servers on expectations and procedures
  • Scraped, sorted and rinsed dishes and utensils; properly loaded items into dishwasher for maximum efficiency
  • Set up and managed made-to-order breakfast stations for events
  • Buss over 12 tables in dining room
  • Escort customers to their tables, bringing menus, silverware and water
  • Prepare individually-wrapped utensil sets for the following day
  • Develop relationships with regular customers to promote top customer service standards
  • Cleaned iced tea and coffee brewing/dispensing machines on weekly basis
  • Welcome all patrons in a warm, friendly manner
  • Tactfully addressed customer complaints about wait times, reservations and poor service
  • Multi-tasked in a fast-paced environment, checking on tables regularly to address any customer needs

Education

Literature, History, Science

First Colonial High School
Virginia Beach, Virginia

Associates In Occupational Studies - Acting

American Academy of Dramatic Arts
05-2023

Skills

  • Customer service
  • Work orders
  • Decision-Making
  • Active Learning
  • Guest Satisfaction
  • Problem Resolution
  • Time Management
  • Empathy
  • Creativity
  • Negotiation
  • Patience

Timeline

Team Leader/ Scooper/ Barista

BDL USA INC
05.2023 - Current

Laundry Attendant, Public Areas

Aqua Green Services LLC
06.2022 - 09.2022

Food Preparer

Chick-fil-A
02.2021 - 08.2021

Waitress, Hostess, and Cashier

Hyatt House Virginia Beach Oceanfront
07.2019 - 09.2020

Associates In Occupational Studies - Acting

American Academy of Dramatic Arts

Literature, History, Science

First Colonial High School

Similar Profiles

CREATE PROFILE
Aryanna Wells